I started a new job for an e-comm retailer as ops manager and I feel I may be over my head with this job.

Anonymous

June 6,2022 at 1:05PM UTC

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I started a new job for an e-comm retailer as ops manager and I feel I may be over my head with this job. I’ve done ops for the past 12 years, but it wasn’t with a small online business. So some of this is new to me especially the data part. I hear about how people with no experience excelle, I’ve been studying and still can’t seem to get it down and now I’m on a 30 probation period where if I don’t improve, I could be out of a job. I’ve been stressing so much that I’ve lost weight and am physically sick all the time. I’m not too sure what to do.

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AnonymousJune 6,2022 at 1:32PM UTC
Take a deep breathe, let it out slowly. Repeat as needed.
Now that you are calmer, Is the issue because you are trying to learn a new skillset while doing the work? Please explain this to your new employer (or a coworker) and ask for assistance. Most companies would prefer to give you help instead of letting you go. Sometimes we need to look at the issue from a different viewpoint.
AnonymousJune 6,2022 at 2:53PM UTC
Listen to your body- it is telling you.
AnonymousJune 6,2022 at 3:11PM UTC
Work to the best if your ability during your 30 day probation period. Ask your manager for added training and for any questions you have.
If at the end of your Probation period your are still struggling then this is not a fit for you.
In the meantime keep looking for a job both internally and externally so that you might have options.
AnonymousJune 6,2022 at 3:43PM UTC
Ask yourself if you can - is the workload truly manageable by one person?
Or are they expecting more out of you or this role than is reasonable? What is their policy on work/life balance? Is it just a buzz word for them, or are they serious about it? Do they have a mentor program? I would be honest with them, and say that you are very excited about learning more about whatever it is you need to learn, and ask how they can help you. Perhaps they offer education reimbursement? You can fake it until you make it sort of thing, but not at the expense of your health.
I have seen many times managers hiring employees without technical skills, and then they ask those who are skilled to mentor them.
AnonymousJune 7,2022 at 1:49AM UTC
I have been there many times before and I wouldn't even give this more thought, start looking immediately, start saving money, they have unreasonable expectations and your body is clearly telling you to leave