Everytime I get a interview I look up the company reviews and they are horrible.

Everytime I get a interview I look up the company reviews and they are horrible.

They usually say RUN, if you just want to be a body in a seat, would not recommend. I get completely worried about if the company is really that bad.

I’ve had 3 interviews all of the reviews have been bad I guess I’ll never know unless I’m immersed in the work culture.

How much do you read into company reviews?

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58 Comments

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  1. Anonymous

    You take it with a grain of salt. What I've noticed is sites like Glassdoor have a bunch of disgruntled former employees posting with their toxic feelings and HR posting fantastic reviews as current employees to help balance things out. I usually go to my network for first hand info.

  2. Joan Williams, Senior Talent Acquisition Specialist

    I hardly ever read reviews and when I do, I take company reviews with a grain of salt - especially those on Glass Door.

    I've read stories about managers making employees write positive reviews and many are written by disgruntled ex-employees.

    Also, a company culture or manager's style that might not be a fit for someone else might be perfect for me.

    I would ask a lot of questions during the interview process so you get a good feel for your potential new manager, the team you'd be working on and the company culture. Your opinion is more important than some strangers.

    You could try https://www.Comparably.com it's an employee review site that differs from other sites as they focus on collecting CURRENT EMPLOYEE sentiment. (I have no affiliation with them).

  3. Becca A.

    I read into them a fair amount and do my best to weigh them evenly. Since there is no way so many employees that leave a negative review and highlight the SAME thing can be a farce, like come on? Theres disgruntled and then there's ex employees highlight a true problem within the company. I have left my fair share of reviews both positive and not so positive and anyone can tell if a review is authentic, fake, or doing its best to be objective.

    An unfortunate truth is that there are a lot of bad companies but there ARE still good companies out there. You just have to look and keep in mind that no company is perfect and see what the team you will be working with will be like as opposed to the company overall as that is what will help you determine whether you like the company or not for the most part.

  4. Karen Lytle

    May I ask, during the interviews, did you ask about the company culture and the team culture? Hopefully the interviews were either in person or virtual via Zoom or another platform. Body language and what people say, how they say it, and what they don't say all weigh in. I do look at reviews but I agree with the others weighing in meaning, you need to take them with a grain of salt, good or bad. Wishing you the best of luck.

  5. Anonymous

    Thank you all for you advice! A lot of the jobs didn’t pay well and a lot of the reviews stated being overworked that’s the type of culture I’m trying to leave now.

    I’m definitely getting my practice in for interviewing so I won’t be so rusty.

    I’ m one that never writes reviews either good or bad so I was just so taken back but so many bad reviews.

    I’ll try to see if the good out weighs the bad from here on out.

  6. Grace Bergeron

    Interesting. I connected with a few ppl at a company I was very interested in becoming an employee. One person said to me, the company is the most toxic workplace she ever worked. She also informed me the is overt racism at the company. She invited me to review the pictures of the leaders and team members-not one POC in the group. Needless to say, no thank you. I am a seasoned, outstanding, professional, I don't need the aggravation.

    Company reviews are important. However, do move past the first page and review at least four pages and watch the dats? It is important to check the dates on reviews and correlate dates with leadership changes.

    Good luck!

  7. Anonymous

    If you know someone personally at the company that might be a better place to start. People rarely leave good reviews and it’s more cathartic to leave a bad one. And it depends on the timing of these reviews. If there is new leadership, that could make a lot of difference too.

  8. Anonymous

    People do tend to write reviews more often when unhappy than happy. I hadn't even heard of Glassdoor until I started having some management issues after over a decade at the same organization and a cnoworker suggested I leave a review (I waited until I was out). If I had left a review when things were going well, it would have been glowing about how supportive they were and the great opportunities because for a while it really was like that. Several management changes later and I was in a toxic, unsupportive, environment, but noticed that others were still being supported well where I was not. In my review I did list the pros of working at that org (there were some) but since I had experienced a lot of negative things, I listed that as well.

    As others say, take with a grain of salt but if there are a lot of similar negative reviews, be wary of the organization.

  9. Jackie Ghedine

    Go on LinkedIn and connect with people there, ask if you can jump on a call with them and learn about the company culture. People are willing to do this.

  10. Theodora

    Surprisingly, yes! A college grad recently came in to interview. She said she had reached out to a designer on my team to get a feel for the company culture, etc. This is a smart move!

  11. Anonymous

    Go with your gut. I had great interviews with my company. I really liked the people but the night before I started, I read the reviews. They were horrible. Once I started, I asked around. They said there had been a time in the area where I was hired where the leadership was poor and they had a lot of turnover. Since then, they hired new leadership who has really turned things around. My boss is great. I love working there. I’m glad I went with my gut rather than the reviews.

  12. Anonymous

    i agree with the advice here to take them with a grain of salt and do deeper research. With that said, don’t ignore them completely. Twice in my career, I chose to ignore the reviews to my own detriment. Once because I was chasing a title and once because I had moved across country and needed a job. In both situations the environments were insanely toxic.

  13. Anonymous

    As a business owner myself, I've received a number of negative reviews (but thankfully, a lot more positive ones).

    Most of them are from people who tried the job for a month, maybe made a mistake they were called on, or just decided it wasn't for them--and quit without ever giving me a chance to address their concerns--which I wish I could write THEM a negative review for. It's very frustrating.

    I have over time made efforts to head off those kinds of concerns, but still there are people who find fault or just want to post to get access to what Glassdoor offers. The last one was a woman who claimed that she had a mediocre experience interviewing with us. She claimed that she had not had a formal interview (she had--maybe she wanted me to be less friendly in it?) and that she had not known the steps of the process. (They were all laid out for her at the beginning, and she could have asked me any time for clarification.)

    Anyway, you've gotten a lot of great advice here--take it with a grain of salt, look at the dates, and talk to people there currently. I will add two more: Read the employer's response and consider the length of tenure of the person leaving the response. Is the employer's response substantive? Professional? Best wishes for you to land in a great organization!

  14. Anonymous

    It sounds like you have an answer for the excuse someone who quit had….
    You are concluding that it’s their problem because they could have done something else to fix the problem before quitting.
    you want to go and give them a negative review????? I think this is an issue if numerous people quit before addressing issues. I’m not saying I would do it but, I have been concerned when it’s happened at companies I’ve worked for in the past. It’s made me feel like why am I staying if people are coming in and dropping so fast. It’s usually a sign of people don’t want to stay and deal with problems maybe the current employees are dealing with. Sometimes it’s one offs with their own problems but, it sounds like you are not being proactive about what can be changed with onboarding to make those employees feel welcome and want to stay. There could be communication issues that aren’t being addressed.
    I have often gone back and looked at negative reviews after being hired and can find grains of truths in people’s experiences. It’s more accurate than negative customer reviews on yelp.

  15. Anonymous

    As I wrote, I have changed things over time to head off complaints. And one of the things I do is have an oral agreement with people that they will let me know if anything would stop them from continuing, but many people don't respect agreements and don't care about the employers' time and money that they wasted. I actually invested the time to train this woman who agreed that she would do the job for at least a year and that she would let me know if anything was in the way of her continuing ... and after holding the job for three months, she quit, saying that she was now receiving unemployment and no longer needed the money. How incredibly self-involved and lacking in integrity! I was furious, but what could I do?! Nothing except be gracious.

  16. Anonymous

    Oral agreement, I would totally trust that!(sarcasm)
    Im sorry people don’t trust you enough to stick with your “agreements.” You May feel it’s a lack of integrity on their part but there’s no account of what they may have experienced to back out!
    Many new employees complain to their issues to HR to see nothing done, it come back to harm them and learn they have no pull as a new employee. What you see as them being self involved could be them taking control of their path. Once people see the writing on the wall it’s truly up to them to do what they feel what’s right for them. It’s their life!

  17. Theodora

    It really does depend on who’s leaving the negative review. What’s their tenure at the company and was there a recent shift of management? It’s all about doing that extra due diligence to get the real story. As many have also suggested, connect with someone on the team you would be working with and see if they’re willing to share insight. Best of luck on your job hunt!

  18. Anonymous

    I’ve learned that it really comes down to the person and their own experience. I remember working at a company that I throught wasn’t great, but it wasn’t until I worked for one that was awful for me to know the difference. I have also learned that some people are the problem, not the company as a whole. It’s just like when you’re looking at yelp or Google reviews about restaurants or services, etc. it’s nice to know , but you are you.. and that’s someone else’s opinion and experience..it’s great to do the research, but I think it doesn’t hurt to give the company a try for yourself and go from there . The good thing is .. if you find yourself unhappy, you can leave! Best of luck!

  19. Anonymous

    There were quite a few bad reviews for my company, mostly mentioning one executive. I personally found him to be a good guy who simply didn't suffer fools at all and had no trouble working with him. I left a good review.

  20. Anonymous

    There have been a few times that I took the reviews seriously because most of the problems people expressed were accurate.

    i’m currently having this issue with a parting job I’ve been hired at. I got it to gain experience while I’m still at my full time job. I’ve also started to talk about these issues with connections I have in the industry. They’ve been supportive as they know of issues with the company. I didn’t really need this position for financial reasons so I’m not worried about exiting but, it’s harder if someone does. If there are multiple reviews address I got similar problems, it’s an issue.

  21. Anonymous

    People are far less likely to leave a good review, but when the service sucks aren't you more quick to want to tell others to avoid - I think of it that way.. But ultimately look at what the reviews are saying, is it about the way management runs things from the top down or is it more about the understaffing and underpayment, there are usually ways to field if the company is in the right place from the reviews.

  22. Cheryl Neas

    I consider whether the bad reviews cite the same issues. If everyone complains about an erratic schedule or no respect for boundaries then it’s likely a cultural issue. If there are a lot of bad reviews about different things, it still could mean a negative overall (like the company tolerates bad management or doesn’t care about turnover) but it’s more likely to reflect individual personal experience.

  23. Anonymous

    I overlooked the terrible reviews at my current place of employment which was a horrible mistake.

    My experience is turning out exactly as the reviews said and after only 4 months I’m looking to leave. I also spoke with a former employee I found on LinkedIn which confirmed the bad reviews. Being able to talk with someone about their experience and ask questions was much more helpful than just the reviews themselves.

  24. kay Jack

    This was the experience at a former company. New employees would find out soon enough that people were telling the truth about extreme workloads and inexperienced managers.

  25. Michele Sinclair

    You have to ask the questions that are important to you as far as a working culture, processes, as well as relationships with other depts.

    Interviewing is not your standard phone call with a hiring manager, then they fly you in with no other considerations. Interviewing is a more complex process now where you, as the prospect, have to show your interest in the job by asking probing questions.

    Because organizations have extra spend, they are flying in several prospects to meet the hiring manager and team, not just you. Keep this in mind.

    If you don't know what questions to ask, do a Google search for interview questions based on your industry and position.

    I personally have been developing my questionnaire for my potential employers for over 15 years. I update the list when I have decided it is time to make a change. My questionnaire now has over 145 questions in different areas of my interest from the hiring manager, to processes, including training, orientation, competitors, the position itself, the team and organization, etc. I do not use them all every time; it depends on how the conversation goes during the interview.

    Be smart, be proactive, be inquisitive, do your research, show the hiring manager that you did your homework and have genuine questions relating to the position.

    Glassdoor.com is a good resource, but trust your intuition too.

  26. KellyW43

    It's the type of bad review you want to look at. If every review is consistent with the same issue, it could be something you want to look into.

    With the company I work for, someone gave a bad review and said they fire you if you don't meet the standards.

    My first thought was, "Well who wouldn't?"

    Then my second thought was, "How bad are the standards?"

    When I interviewed and got the job, I found the expectations weren't unrealistic at all. During the interview, everything was laid out on the table for you. I love the company, the culture and the people I deal with. Sometimes you have to take the reviews seriously, but other times, you can only take them with a grain of salt.

  27. Connie Paulson

    Remember that sometimes only people with nothing good to say are the ones who post reviews. Job reviews tend to be rather polarizing in my experience, people either love or hate unless the place. Take things with a grain of salt and try to find another way to find out about the company.

  28. Tami Holzman

    People most likely to review have an axe to grind. The fact of the matter is every organization has its own special brand of dysfunction, so there is always fodder for a negative review. The question you should ask yourself is what are your professional deal breakers and does this company display those. There is BS everywhere. You just have to figure out what you can live with and what you can't.

  29. Joanne Rosen

    The ONLY people who ever rate their employers are the disgruntled ones. Generally, they truly weren't a fit for the company.

    If you want to know the real story, go on LinkedIn, find people who work there, connect, and ask them about the culture. This is true for any company where you'd like to work.

    Don't just take the word of someone who got fired.

    Cheers

    Joanne Rosen

    Career Coach

    www.analyticadvantagecc.com

  30. Anonymous

    Considering your response, I think I'll skip contacting you for balanced career advice.

  31. Anonymous

    Isn’t the interview process supposed to weed out people who aren’t a good fit?

  32. Anonymous

    Completely untrue. It is not only disgruntled employees who provide poor ratings. Oftentimes its honest employees who have seen changes in management result in a toxic work environment.

  33. Anonymous

    Absolutely agree. If it was only disgruntled employees, that would be 7 out of every 10 people at my former company. If everyone is saying great colleagues but a tyrant senior executive - there has to be truth there .

  34. Shelby C

    Usually the only people that rate companies are the ones that have had poor experiences of their own doing. I give little credibility to them.

  35. Anonymous

    As others have said, people are more likely to post a review when they want to say something bad. So take that into account. Look at the consistency of the complaints, how long the person worked there, are they still there, what type of work they did, and how long ago was the complaint made.

    I worked for a company with an unusually high rating on Glassdoor. There there were some major changes, and within a year the rating went down by almost a full point. (I wish Glassdoor had trendlines for the ratings.)

    Especially if there is a consistency in the complaints, you might want to ask some relevant questions - perhaps subtly worded in interviews. For instance, if people complain about the tools provided, ask about which tools they prefer you use and what is provided. Or ask contacts you can make in other ways - especially people who have left the company. If the complaints seem to all come from one department, and you won't be working in or with that department, they may not apply to you.

  36. Anonymous

    I somewhat disagree with many of the posts that say that only disgruntled employees review their company, particularly on glassdoor. They won’t let you use glassdoor at all if you don’t do some sort of review for your current company, so you’ll get plenty of good ones by people who just want glassdoor access. My most recent company was decent, but then went down the toilet, and the glassdoor reviews plummeted at the same time. It’s now a toxic environment and the reviews show it. I do think it depends on the department, but in our case I had brilliant managers, but the COO was a spoiled brat who would only listen to her ‘yes men’, and hence it started falling apart, so it doesn’t matter how good your department is if the leadership is terrible. My recommendation - only apply AFTER reading company reviews - then you don’t have to worry as much! And you can see if any of the complaints on Glassdoor are deal breakers for you before applying.

  37. Anonymous

    True! Sometimes a bad review can help you strategize on how to deal with situations that may come up if you choose to take the position also.

  38. Terri Newell

    I disagree that it’s always disgruntled employees. I loved my job but turnover was so high due to bullying and unexperienced management. I searched very carefully for my next job and appreciated the comments.

  39. kay Jack

    Exactly. My former employer had 70% of reviews that said promotions based on friendships , extremely overworked and low pay for the industry - that's beyond disgruntled employees.

  40. Anonymous

    Instead of reviewing the company at the interview stage, I recommend reviewing them b4 even applying (if possible). I know a lot of listing are anonymous but you can usually Google search the job title and figure out what company it belongs to IJS.

  41. Anonymous

    Most of the time the reviews are given because the employee is looking for another job already. You can also ask questions during job interviews to find out more about the company culture and how staff are treated. There are many ways to phrase those questions (I googled a lot when I was interviewing). It helps to figure it out. Nothing is perfect, and it may not help at all. It’s also personal preference. Some people don’t like leadership being done a certain way. It doesn’t mean someone else doesn’t like it. I’ve shadowed people in departments. I’ve looked on LinkedIn to see how long certain people have stayed there. There are so ways to find out info.

  42. Doris Appelbaum

    Let your "gut" speak to you, too. Do not take a job because you are desperate.

  43. Audrey Kirsch

    Companies these days look beyond our resumes into our linked in and Facebook profiles so why shouldn’t you do the same. Make sure you are checking a variety of sources for company reviews. You need to know not only will it be a good company to work for but will you enjoy the people you will be working with.

  44. Lynda Booth

    I would ask during the interview. Let them know what you read and ask them their thoughts and what they have done to address the issue.

  45. kay Jack

    It definitely depends . My former employer has negative reviews on nepotism/ favoritism , lack of diversity in management and poor promotions. However the beautiful offices , flexible schedule, free snacks and helpful colleagues are a plus .

    If you are in the " in crowd ", the negatives work in your favor . So I think checking for yourself is a great idea

  46. Heather Bingham

    In some professions people leave jobs to get a leg up. I worked in the professional end of construction for a few years and the overall model was to move organisations every two years to get a promotion. It was basically a merry-go-round. This meant that most leavers would still leave a good review, if they bothered, because they had left positively, in line with the industry norm.

    In other industries, people leave because they are unhappy or are pushed. They have often experienced an increase in feedback in their last few months and have realised that others are going to be promoted above them. Rather than see that they're just in the wrong place and need to make a change, some of those people cling on to the bitter end and then are feeling very aggrieved by the time their last day rolls around. It isn't that the workplace is bad, but just that that workplace doesn't suit them; unfortunately this isn't how it looks from where they are sitting. Some of those might leave awful reviews.

    Therefore I would certainly read the reviews, but I would address them in interview. I personally wouldn't react well, as an interviewer, if someone asked "I've read this online review and it said that you're all horrible; what do you have to say to that?" - I would give that candidate very short shrift. However, if I was asked the question "what do you do in particular to ensure the team is engaged and progressing", then I would just answer that question thoroughly and think that I'd been asked a really thoughtful question. It's how you frame your questions that will get you the answers you want, but you can bear in mind that negative reviews are only left by a subsection of leavers.

  47. Anonymous

    It is sad that some people aren’t able to see that they are in the wrong place for them. They hang on because they are conditioned to think it’s the right thing to do. On the other extreme is when new hires discover this quickly and leave without notice. Their employers and some employees may caste their judgements. They will attack the persons integrity and so on.

    One time a new hire got fired at a job I had. The manager definitely had an negative opinion about the person from them not complying with the rules. Briefly after I ran into this person and they got a new job right away with a higher wage than the people left at my company and they were happy at their new job. Getting fired didn’t scar them and they were better off than the people who stayed and always complied with the rules. I can’t judge people who quit without notice because of this. Companies want to hold people to standards but, sometimes they are treating their employees well enough and are keeping them in dead end situations. Self realizations may help some.

    if people are leaving bad reviews because the workplace doesn’t suit them , it can still provide insights for candidates. Employers hire people who aren’t fits because they need bodies and if the reader of such a review isn’t really a fit such a review can be useful for them. Job sites with company reviews also tend to recommend positions to apply for. A lot of those positions are just in general terrible. Reviews can help those candidates avoid applying for recommended postings that truly aren’t good fits to begin with and waste their time.

  48. Michelle

    The subset of leavers who bother to post negative reviews do so to SAVE others from enduring a toxic culture which is prevalent (hence the great resignation. ) The employer could black ball from hire in their industry or give tainted references in retaliation for giving a bad review so it takes selfless guts to give a review and only necessary to do if it is a bad place to work. I especially note those who mention unfair labor practices.

  49. Heather Bingham

    Perhaps I'm basing my views on my experience with Professional firms. I agree with you entirely that I would listen to fact-based descriptions of companies who flout the labour laws and engage in unfair practices - those are very valuable indeed. It is pointless and needless to ignore these rules and regs, as they are there for good reasons and hold employers to good ethical practice, however inconvenient this can occasionally be. I would definitely listen if someone described a firm that ignored labour laws. I would also be disgusted with the previous employer if I got a reference that criticised someone I wanted to hire, because I always give a good reference, regardless; just because someone hasn't thrived in my organisation, I always believe they will be excellent in the right setting. Apologies for the tunnel vision.

  50. GirlBossanova934974

    Reading company reviews is exactly the same as reading a restaurant or hotel review. If you read about one restaurant customer's serious mental breakdown about the dinner napkins and the head waiter's shirt color, you do what? Ignore it, right? If you read review after review about dirty hotel rooms in a recent period, you should do what? Probably not go there. If in the last 6 months, this company has been blasted by former and current employees, you have just done yourself a huge service by avoiding the place. If on the other hand, some former employee starts trotting out a long laundry list of workforce cliche's and individual gripes with 1 manager or department, you are dealing with someone with an axe to grind. You are looking for systemic issues.

  51. Anonymous

    When I was searching I tried to only read the reviews after my interview. I think this is really important. I didn't want to go in with any preconceived notions. If you read a bad review, then you look for confirmations- and any little thing will be a red flag. This way I would form my own opinion first, and if things seemed iffy, I would see if there reviews confirming what I noticed. I don't want to walk in already having a bias, because- for the reasons I am going to list- who knows how accurate they are, or if they would even pertain to the position I was interviewing for.

    Here's why:

    I think it is important to be sure to check 3 things.

    1) what department was the person in? Different departments/positions can have very different experiences.

    2)where is the person located? Some companies have multiple locations, and someone's experience may be in a position across the country.

    3) When was it posted? A couple of years ago or a couple of months ago? I've seen bad reviews dated a while ago, while newer reviews are much better. Could be that management changed.

    Also, it is very important to remember you don't know the person who wrote the review. You don't know if they are someone who blows things out of proportion or if they are someone who is reasonable.

  52. Anonymous

    Sometimes I’m skeptical of positive reviews.
    Some are brief and by employees still working at the company. What if they are still in the honeymoon phase? The realities of the conditions may not be completely exposed to them yet!
    My previous job waited six months to put me in a new department. This department was still within my initial role title. The experiences were too negative and it’s why I left. I didn’t write a review but, the review would have been different if I wrote it before the 6 month mark and after the 6 month mark.
    As a customer, I am leery of places that ask me to write a good review right away. My initial experience at not at all comparable to how I’m treated in my next visits. It can take time to see.

  53. Anonymous

    Most companies have many different departments. Where I work, there are departments that are overworked, bad management, and toxic. I am lucky. I am in a great team with a great manager that really cares about my life-work balance.

    If I read reviews about my company and took them to heart, I wouldn't be where I am.

    Look at the reviews. If they are consistent, they are probably true. If they are "wrote me up after I was late 10 days in a row", I would probably take those with a grain of salt.

  54. Anonymous

    A lot. I ignored reviews at one place and took a job there. Yeah, the reviews were right on. Be cautious if there are a lot of negative reviews. You can go on LinkedIn and see how long employees stay there. That's a sign. If there's high turn over, look elsewhere.

  55. Anonymous

    I started a new job and now have a lot of remorse. All the comments were spot on about working in the claims department.

    Initially I thought the former workers were disgruntled and that my situation would be different. Everyday me and several other new employees are hyperventilating, have panic attacks and it’s bad.

    Thinks are far worse than I could have imagined and the only way out is too quit.

  56. Linda

    If you have any questions at the end of your interview, you could discuss your findings and allow them to respond.

  57. Bridget Harrington

    I learned my lesson with my last company.
    The majority of the reviews were horrible and they were consistent. I'll admit that I had major gut hesitation (Ladies, follow your gut!)...but they were offering me a sizeable relo package and I needed that money to move to that area. Let's just say that I earned that relo in the 18 months I worked there. One thing I also learned was that the few positive reviews were planted by current employees. Management would actually ask for employees to give good reviews on Indeed and other job boards and threaten if you hesitated or didn't do it.

    I should have done one step further before I took that job and reached out to former employees or people in my network who may have known the climate and the company. They're not hard to find on LinkedIn, and I have always gotten a lot of helpful information that way. LinkedIn can also give you insight into turnover and career growth.

  58. Anonymous

    Thank you all for you input, it seems like negative reviews out way the good ones sometimes I’m currently at a job that had ALOT of negative reviews but I just had a baby and needed the job it is repetitious, and boring, we have meeting about how much money we have made the company, .50cent raises, metrics are never met and accomplishments are met with copy and paste (your doing awesome memes) no diversity in any supervisors it’s just a job. The company reviews definitely reflected this I’m only 3 weeks in on job hunting.

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