You're definitely not alone in feeling that way. While norms can vary by company or industry, most candidates expect a video interview to involve, well… video. Especially for a first impression, a hiring manager not turning on their camera can feel impersonal, disengaged, and yes—unprofessional.
That said, it’s not always clear what to expect in the moment, and I know how hard it is to ask questions when you're focused on making a strong impression. Here are a couple of ways you can prepare for or gently clarify expectations in future interviews:
- Before the interview:
When confirming the time, consider adding:
“Just to confirm—will this be a video call or audio only?”
This helps set expectations for both sides and gives you a chance to prepare accordingly.
- During the interview (if appropriate):
If the interviewer comments on camera issues or doesn’t address it at all, you can say something like:
“I’ve found it really helpful to connect face-to-face on video during interviews—if it’s possible for you to turn your camera on, I’d love to be able to meet you that way.”
This is polite, confident, and gives them a chance to adjust without pressure.
- When they ask, “Do you have any questions?”
That’s a great time to learn more about culture and communication style:
“How do teams typically communicate here—video, in person, async? Is that reflective of how leadership interacts as well?”
At the end of the day, you deserve to feel respected and engaged in an interview process. If something feels off early on, it’s worth paying attention to that. The hiring process is a reflection of the company just as much as it is of you. You’re evaluating them, too.
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