Sorry for the late reply. Thank you for the clarification around what you meant by boundaries. Since the term "boundaries" gets thrown around for everything from inappropriate questions about sexuality/family to work-appropriate (but still uncomfortable) touching, allll the way to the absurd, like having a boundary about Kate eating oatmeal for lunch on Wednesdays. The spectrum from things that no one should have to tolerate EVER to things that are just a part of coexisting in a society with others.
Your pest is intentionally circumventing your authority, which is clear since you spoke to her about it. Was she ever the head scheduler, or did she fill in between the last head and when you took the position? Are people reaching out to her directly, and she's scheduling them when they should be reaching out to you instead? Is she giving preferential scheduling to the people who reach out to her?
Some suggestions:
-Restrict her calendar access to read-only while she is not backing you up, and only grant her modification permission when appropriate. Most calendar/scheduling programs let you get pretty granular with user permissions.
-Isolate Travel in a separate workflow so that you can further prevent her from EVER being able to access non-travel scheduling. This might look like having multiple calendars just overlaid on each other, with her only having access to the "travel" calendar.
-Set up notifications for whenever a change is made to the schedule so you are at least immediately aware when she oversteps.
-Even better, set up the scheduling/calendar software to require your permission for all schedule additions/modifications. Then you can prevent her from doing it all together.
-When you become aware that she has scheduled something outside of her authority, send a friendly email to the person who reached out to her, letting them know that you were hired earlier this year, and they can reach out to with all of their scheduling needs. Be suuuuper careful with tone, keep it light, helpful and sincere. CC Your boss and your pest. For the people reaching out to her knowing they should be reaching out to you, an email like that is often enough to direct them back to the proper process. (They don't want you cc'ing their manager next time!)
Honestly though, I don't like how your boss is handling this. It doesn't bode well for the kind of support and guidance that you'll get from him/her. If this is just a conflict-avoidance thing, you are probably free to be pretty direct with those around you about the issue and how things should be handled moving forward. If she is somehow protected/favored, it prob won't be worth the hassle. Best to just look elsewhere
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