Looking for advice on performance review rating due to forced ratings

Looking for advice on performance review rating due to forced ratings

I have gotten an exceeds expectations the last two performance cycles and I felt like this was one of my best years yet in going above and beyond. I had my annual review and it was very good qualitatively with my supervisor suggesting that with my experience we did not have to hire an outside consultant to get a new service line up and running. In addition, I’ve presented at multiple conferences and am on leadership organizations internally and externally. All with balancing my day job and keeping my internal and external customers happy. I’m well respected as a resource internally and externally. My 360 reviews even from folks that I did not select were unanimously positive. I was fully expecting another exceeds since I know I killed it. Unfortunately, we were only allowed one exceeds in our department and the two managers made their best case for their reports and mine lost out. I’m generally happy with my role. Like the people I work with, love the autonomy I have and the ability to work on projects that are externally facing so that I build my reputation externally as well. The ‘meets rating’ is eating at me a bit. I should also note that due to my level there is really only room for lateral growth unless someone leaves the organization. For my experience, I am in the range of fair compensation, but probably in the lower half. My impression is that the rating is directly tied to merit increases and bonuses and that is why only one exceeds is allowed. I also got the feeling that because I have gotten exceeds the last two years. It was ‘someone elses’s turn’. I have an opportunity to comment on my rating and feedback in the system and I think I minimally want it to be noted that I felt that I exceeded and why. At this point it’s less about the money and more about the recognition for an outstanding year though every year you loose on a merit increase it compounds over time. Am I making too much of this? Or should I be making a bigger deal? In speaking with my supervisor they agree I exceeded but their hands were tied. Thoughts? What would you do in my shoes. In the very least this is very demotivating since I don’t feel like I have control over my performance rating despite going above and beyond.

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16 Comments

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  1. Anonymous

    I am going through something similar. My decision, for now is just to thank my manager on the review for their support and let that be the end. Note that upper management said promotions would be targeted at lower/younger employees. They also recently went away from the rating system.

  2. Anonymous

    Give the feedback and state your case. This org you work for is sabotaging the success and motivation of their employees. Why would you want to perform at the same level or higher if you don’t receive anything in return? Only you can decide is the juice worth the squeeze. Meaning does all of your hard work in the end produce what you would like out of it or should you seek a company more supportive?

  3. Anonymous

    I've been there, and when it happened to me, it didn't affect the raise much. That was years ago, though. Company policy like this sucks as much for the managers that rate their employees as it does for the employees. I would give feedback without bringing too much emotion into it. You could indicate you feel you exceeded expectations of [state the expectation] by [accomplishment(s)] and leave it at that.

  4. Anonymous

    My former company always did reviews like this and it is very demotivating. You're spot on when you say "it's someone else's turn" because that is most likely what's happening. You could try to make your case but it sounds like you already spoke to your supervisor who said there was nothing they could do and they're right. It should not affect your raise significantly as even the exceeds people won't get that much more. My company had to conform to this same bell curve system across all levels, meaning that some people had to get partially achieved even if they didn't deserve it. Despite working at the company for 25 years and always getting achieved or higher, my last review 2 weeks before I was laid off was partially achieved which they always did to the employees about to be let go - we were the sacrifices for having to make that rating. If I were you I'd let it go and maybe don't go as above and beyond to the point of stressing yourself out as you probably won't be recognized for it due to their stupid bell curve system.

  5. Anonymous

    Definitely state your case in the comments area. You did exceed your goals and state the things you did that were extraordinary, with out being argumentative or braggy ( that’s an art). Note that the compensation policy is such that only a certain amount of exceeds are allowed. You did meet expectations, of course but yes t to ensure that exceeding and being exceptional matters to you. The. Start sending out your resume.

  6. Christi Lopez

    Regardless of my ratings (also always "exceeds expectations"), I always document my data in the comments section. I want that HR record that shows, year after year, all that I have accomplished. I recently did our annual report and took note of every "win" in the report that I was directly involved in...which was about 70% of them. You can bet that's all going to be documented in my performance evaluation this year.

  7. Anonymous

    It's just corporate games.

  8. Anonymous

    To keep salaries down and the top dogs get bigger bonuses

  9. Anonymous

    Sadly, that’s the way it is. I’ve worked at an organization that had a “20-60-20” rule with most employees falling in the 60 range, stellar employees in the first 20 and less than satisfactory in the bottom 20.

    Another company had a 9-grid with the same concept and they pushed for specific percentages. On one hand, it can tend to work out that way, on another there could legitimately be a lot of high performers and then what—you stack rank them and “force” the “lowest” high performers to the middle 60 or the middle of the grid.

    It is demotivating to high performers but by the same token, high performance can be taken advantage of where you’ll go over and beyond, go the extra mile, and still end up with a “meets expectations” and a 3% increase.

    I’m now at the point of doing what’s necessary to stay in the headcount and view my employment like a relationship. While it’s not abusive, it certainly doesn’t warrant me showing up, showing out and giving it my all when they do the bare minimum and care very little about 80% of the headcount.

  10. Anonymous

    And this is why most of us no longer see work as a place to achieve.

  11. Celena Barton

    Unfortunately, this is how it works in most organizations with these types of ratings. The exceeds expectations ratings do tend to get passed on to whoever didn’t get it previously. I work on an exceptionally high performing team and we’ve come to accept that this is just how it works. I hate having to toggle between my DRs as they are both exceptional both this is the only way to ensure the balance. It’s absolute BS that the bell curve style of ratings exists in a professional setting but it does.

  12. Anonymous

    State in specific quantitative terms how you exceeded standards. I hope leaders read these comments and do away with these artificial rating systems. When I was told I had to rank and PIP my lowest 2 performers even though they met their metrics, I quit. Good leaders have great teams.

  13. Anonymous

    Agree that many organizations apply this ridiculous bell curve. It does demotivate employees and unfortunately lose the best talent. One of the reasons I don’t understand if they train, coach and mentor employees to do their best and strive for employee engagement, they undo it all by this year end process.

  14. Anonymous

    It is why we are no longer a meritocity, thank Jack Welch!

  15. Anonymous

    Yup, been there as a manager. Yes do comment but be sure you lay out the facts and do it without emotion. Show them why they are wrong don’t just tell them.

  16. Lisa

    Honestly, you can respond with why you deserve more than just a "meets," but if your direct manager has been told that is what you are getting, that is what you are getting, whether who you report to agrees or not. I have been on both sides of this, and it is ridiculous.

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