What exactly is the mandate of a workplace investigator? Is it to gather facts, or to make determinations about credibility and legal conclusions? If it's the latter, then we should be honest about the qualifications required: only a retired judge has the depth of training and experience to do that responsibly.
Most HR consultants — however well-intentioned — lack the legal rigor and psychological training to assess credibility in a defensible way. Even lawyers, unless specifically trained in adjudication or forensic interviewing, are not equipped to make nuanced findings about truthfulness or motive.
Workplace investigations often become self-fulfilling and corrosive, especially when the process itself lacks transparency, neutrality, or proper expertise. If an external investigator is truly necessary, the standard should be higher. Use someone with judicial experience — not just someone with a consulting website.
Share your insight
Join an authentic community that helps women support each other at work. Share your professional experience or ask for advice — you can even post anonymously.
39 Comments
Join the conversation