Who does HR go to? Let’s play the game.

Who does HR go to? Let’s play the game.

HR colleagues— and all advice welcomed (besides “find another job,” which is already in motion).

I’m an HR leader operating as a department of one, reporting directly to the top executive in a small-to-midsize organization. I’m a trusted advisor and part of the senior leadership team, with responsibilities that include enterprise people strategy, long-range planning, succession planning, executive advising, workforce planning, and leading organization-wide initiatives such as the development and rollout of our core values, yet the only one without a VP title.

Here’s the dilemma I’m struggling with:

Multiple senior leaders have raised concerns with me about perceived unfair or biased treatment by the top executive. Independently, I’ve observed a pattern where performance concerns are addressed more directly and publicly with certain leaders, while similar performance gaps from others are handled more passively or favorably. This inconsistency has been difficult to witness and raises concerns about equity, psychological safety, and credibility in the performance management process.

As HR, I’m frequently asked for guidance on how to address these performance concerns, yet there is resistance to formal documentation, clear expectations, or consistent follow-through. At the same time, I hold information that shows uneven application of standards across leaders, which puts me in a challenging ethical position.

Complicating this further, influence within the organization appears concentrated within certain functions, affecting how feedback, compensation, and advancement decisions are made. I’ve experienced feedback tied more to cross-functional dynamics than to my actual performance, without clear expectations or guidance on what “better collaboration” should look like.

I’m not sharing this to assign blame, but to ask from an ethical HR lens:

How do you continue to support leadership as HR when you observe patterns of inconsistency or potential bias, yet lack the authority to correct them directly?

How do you maintain integrity, objectivity, and trust—both with leadership and with employees—when fairness does not appear to be applied evenly?

And how do you protect your own professional credibility while still fulfilling the role of trusted advisor?

Who does HR go too or can talk to about these concerns and issues

I appreciate perspectives from those who’ve navigated similar dynamics.

Thank you.

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11 Comments

Join the conversation
  1. Anonymous

    Well, I dealt with this at my last company. It was impossible and since ethics and fair treatment across the board is the standard for exceptional HR support I decided to leave. I know that is not what you want to hear but unless someone (maybe even you) goes to outside counsel (or inside) or to legal authorities like FEHA, or EEOC there is really no recourse especially if the problem is at the CEO or owner level. It stinks I know but if/when you do go be sure you are loud about the why and focus them on liability for their behaviour and any repercussions it would cause them. Good luck in your search!

  2. Anonymous

    Take notes of where you see issues as they occur in case it looks like you have liability.

    Is there a board above the top executive that you could speak to?

  3. SPQ

    Bias and performance is difficult and vague when there is a lack of concrete goals. If they exist and are being blatantly ignored, do they matter? Since you don't have a seat at the round table, and if VPs don't enact or espouse the set goals and values, then it sounds like you don't have a foot to stand on.

    Misalignment of priorities and culture at the executive VP level is going to cascade down to senior leadership.

    You stated that part of your role is acting as an advisor, so advise.

    Advise executive leadership that there's confusion and misdirection in how to perform and where to put in the effort. Your rowing in different directions and the ship is going no where.

    Advise your senior leaders what the top executive (or VPs, as agreed upon) cares about in company performance and culture and ask if they have concrete examples where their positive performance was ignored and their negative performance was highlighted.

    At the end of the day, senior leaders know about organizational politics and they can handle themselves when it comes to rubbing shoulders. Don't worry about that aspect, they'll be fine. But what you do need to advocate for, and only...

    IF there's enough evidence--concrete, quantitative evidence--solidly showing people who didn't perform getting promotions and people who did perform getting passed over, well then you have a basis to nudge the execs and ask if they're rewarding the wrong behavior.

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