How to deal with HR being slow on sending out an offer?

Anonymous

June 20,2022 at 5:55PM UTC

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How to deal with HR being slow on sending out an offer?

Sorry for the long post. This is an update on my post last Friday.

I I received an offer for an engineer role at a big tech corporate on June 7. While I was negotiating on this offer, I got scheduled for interviews with another group for a different engineer role at the same company. Everything went well, and the hiring manager wanted to make me an offer last Monday. I'm leaning towards the second role because of more flexibility in work schedule. The problem is the HR person assigned to this role is slow. It took her 2 days just to schedule a Teams meeting with me to just discuss the offer even though I'll be given the exactly same package as the one I got previously (she knew about my first offer). This company has a non-competing policy if the same candidate get offers from two groups, so I don't think I can negotiate further. The meeting with the HR person was scheduled at 4:30pm last Friday, but she cancelled it after I sent her the first written offer on Friday morning. She said she would request an offer to be sent to me. I still have not gotten it.

I don't understand why it took her so long because I got the first written offer the next day after I talked to the hiring manager and 30mins after I talked to the HR person. I had a conversation with the second hiring manager last Thursday in hopes that she could push the HR person to get it sooner for me, and her response was basically "sorry, there's not much I can do". I see this as a sign of weak leadership, which I am seeing in my current manager, and that's part of the reasons why I want to leave the current role. I am disappointed and tired of waiting for second offer, and now seriously considering accepting the first offer. I plan to send the second hiring manager and HR person an email later today asking to have my written offer by the end of tomorrow or I will have to move on. Is this a good move?

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AnonymousJune 20,2022 at 6:17PM UTC
Ultimatums seldom work.
I would seriously consider accepting the first offer unless you hate the job and can find something better at another company.
The first group is highly motivated and extremely responsive, leading me to get a very strong feeling of efficiency and clear leadership.
The second group is either rethinking you as the candidate or are just very weak and inefficient. Either way their lack of closing this does not bode well for this group.
Jennifer PrymulaJune 20,2022 at 7:28PM UTC
It could possibly be the 2nd HR person is the issue, possibly super busy or unorganized. Or, it could be internally they are working on a few items between the two offers. Personally I'd give it another day or two ( some companies are closed today in the US) and then reach out to both HR representatives and inquire about both of their timelines.
Sophie JoernJune 21,2022 at 5:43PM UTC
This is a tough one! From my experience, it was quite often that I wore many more hats than just recruiting in my HR roles. The HR rep may have internal approval processes that are holding them up or a very full plate with other assignments, requests, personal life situations and etc. I feel like it would be fair for you to have an open conversation about how you feel about each role and explain to the HR rep that you would like to know what the offer options are before making a decision. As an HR pro, we always appreciate the grace and patience you provide us as applicants and potential new hires :) hope you receive your offer details soon!