Responding to an email regarding family loss...
Anonymous
Responding to an email regarding family loss... An email was sent to my boss and me from an overseas associate who advised us of the loss of a family member and he could not attend calls. ( I was not copied on the email, but included on the To: XXX ).
My boss responded with a "Reply All"...".We will be thinking of you...xxxxxxxxx etc". Since she responded, would you also respond with your individual sympathy? I can Reply All or send a separate email directly to him only from me. Thank you!!


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