Ideally, the manager that is leaving will write a letter to HR and his manager telling that he promised you the promotion and raise. While they didn't make the promise, they are aware that it was made to you.
If your manager writes the letter, follow up with HR within two weeks and see what they say. If he doesn't write the letter, ask to speak with his manager and present your case of your performance, why your performance merits the raise and promotion, and that the outgoing manager promised you the raise and promotion. Potentially your old manager may not have had the authority to promise you a raise or a promotion.
This advice is for what you want to do for the future. If you are promised a promotion or raise after your have demonstrated specific performance, you want it documented in writing and you want this communicated in a meeting with your manager, your manager's manager, and you. It is important that more than one person is aware of what you have been promised.
When I have an employee close to promotion, I create a promotion plan document. It lists the requirements for promotion. I document the requirements that have been satisfied, The ones that still need to be completed and projects planned for the next 12 to 18 months that provide the employee an opportunity to complete the promotion requirements. I share the document with my employee to obtain her agreement. I then share the document with my manager to obtain her alignment. This provides my manager an opportunity to add or subtract from the document. I then schedule a meeting for my employee, my manager, and me to meet. We review the final promotion plan and agree to it. There is language in the document that completion of the projects indicates promotion readiness and is not a guarantee of a promotion. Sometimes the position needs to be available and the employee will interview and compete against other promotion-ready employees to receive the promotion.
Good luck.
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