I have worked for a company for 1 year.

I have worked for a company for 1 year. I am a supervisor of a specialized healthcare population dept. Our department has now been moved to the 4th manager since i started. None of the managers knows anything about this population of patients and it has been next to impossible getting support or answers related to the regulatory guidelines and how to make process changes to get aligned with the industry standards. I have alot of experience with this population and know the hospital side of managing them within all regulatory compliance measures. But this insurance side of the healthcare is new to me and it seems there is not a resource for my team. I am not in the level of management here to make the policies but i know from my own experience and studying them after work that we are not in compliance. I am feeling like this job may not be for me because though i point out big issues that can get us big trouble and fines if we are the focus department in a yearly audit/review, i get either no response or "i dont know anything about this population" this is from my direct and each level up managers. Its now 1 year in and i see nothing improving and i have addressed my concerns in differnt ways to provide adequate time and communication preferences before i accept the flat out refusal to acknowledge. I guess i am venting a bit and asking if anyone has had this situation and realized a company is run too poorly to stay at? Being brand new and not getting adequate supervision, training,and support is taking its toll.

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  1. Anonymous

    If you can, make sure all your concerns are in writing and all requests and observations reach everyone up the chain. I understand you wanting to leave as this cannor be good for your career if they are ever audited by any regulatory agency.

    Many watchdog agencies exist for this very reason so you might want to lodge a complaint anonymously to shine some light on this.

  2. Anonymous

    Does your company have a head of legal? If they do please reach out to them, bring your documentation of how you are out of compliance and let them know how/where you can help. Let them know how you can be a part of remediation and that you are willing with the proper internal support to help impact change to get them into compliance. I would also be sure to share with them that you have indeed tried an escalation through your dept but with 4 different managers its been overlooked. If things don't change after letting legal know about the exposure its time to find a new employer.

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