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KANDACE BURKE-THOMPSON
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21
Patient Access pro wanting to switch careers.
02/26/20 at 8:15PM UTC
in
Career

Growth.

I used to work for a clinic that was very catty. I had a narcissist nurse manager and coworkers who followed her willingly. It was my boss' first managerial role and she wasn't used to having an employee. Every day she would say, "well, you know I'm your boss, right?" or...," you better watch how you talk to me! I sign your paychecks!" The doctor was no better. I know I'm imperfect, but I put up with a lot of nonsense in that office. I stayed there for 4 years. Finally, I decided that I had enough and called the Director of my part time job to see if she had a full-time position available. She said yes, and immediately sent me the link for the position to apply. I went for an interview and I was hired. I told my boss who was completely floored once I handed her my notice. She immediately started asking, "was it me? are you leaving because of me? can I offer more money? did you want to train for a higher position?" I had been there 4 years, but she never wanted to train me in her role for a promotion elsewhere. I politely told her no. Since I was the only one in my position, I created a quick reference guide on how to solve the usual issues I would come across in my job and how to complete my usual tasks. The staff was grateful. My boss? Not so much. Fast forward a year and a half later, I still don't like what I do. My boss is fantastic. My coworkers, while petty, are generally alright. The workload is stressful due to high volume, but I feel like I'm wasting away at this desk when I could be training to become something greater than the position I fill now. I want to get into Human Resources. I took a couple HR courses when I was in college, but by the time it was offered as a Major, I was already in the 2nd half of my junior year. I don't know how to branch out into that field. I apply to HR Associate/Assistant positions, but because my work experience doesn't showcase that, I feel that I won't find a position where I can gain on the job experience. How can I make this change? Any suggestions? I'm just fed up and I don't want to be an employee working for a large organization and disgruntled because I "missed my chance" to become something more.

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Ruth A. Ford, PHR
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397
HR guru/EEO Specialist
03/02/20 at 7:43PM UTC
Hi Kandace: I re-careered into HR 10 years ago. Many HR professionals got their start working for staffing agencies...there's a lot of crossover when it comes to tasks and responsibilities and staffing/placement agencies will typically give candidates who might not have a lot of experience a chance. Have you ever helped out with the hiring process at your former or current position? If you've done any work that involves screening resumes, writing/updating job announcements or interpreting and applying policies - make sure that it's clearly articulated on your resume. Also, start networking - virtually and in person - with anyone in the field of Human Resources. Look for free classes (webinars, seminars, podcasts) you can take to start increasing your basic knowledge of Human Resources...again, I would start with recruitment/talent acquisition, because it'll be the easiest area of HR to break into. Also, keep applying to entry/HR Assistant type roles...in this job market, you may find an employer who is willing to give you a shot, especially if you can play up your transferable skills on your resume. HR is a great field where you can make a difference and earn a decent living too. Good luck and go get it! :-)
KANDACE BURKE-THOMPSON
star-svg
21
Patient Access pro wanting to switch careers.
03/02/20 at 10:03PM UTC
Oh thank you so much for your response! I did staff agency work all throughout my college career! That experience is what got me my hospital positions post-college. I need to go back into those circles and see what I can find. I just need one office to take a chance on me. Thank you again!!!

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