I have a huge issues with my manager (Controller) and his manager (Chief Financial Officer)
Anonymous
I have a huge issues with my manager (Controller) and his manager (Chief Financial Officer)
The Controller (whom I report to) makes several mistakes than a normal accounting manager and these are costly mistakes for the company. Some of the mistakes include messing up employee paychecks each pay period, does not pay use/sales tax on time (which costs the company in late fees), does not file quarterly payroll reports (there are penalties for these), forgets to mention high paying commissions to me, steps out of line and asks employees (whom do not report to him) where they’ve been or why they’re late getting to the office, gossips horribly with the CFO, all female office staff (HR, Admin Assistant, CFO and myself) are expected to help with employee events, but the controller is not - the worst part is the CFO gives him a pat on the back for all his help, the controller makes changes the Human Resources employee census spreadsheet like deleting necessary data without any discussion (this census is specifically for HR use only). There are far more mistakes and unprofessionalism examples and the controller repeats over and over.
After every mistake the controller makes with payroll, bank reconciliations, late payments, etc. I have to go back and clean it all up even though it was the mistakes of the controller. I’ve brought it up to him several times that your mistakes are stressful and costing the company a lot of money. This cannot keep happening. Well of course he continues to do them for months. Every month it is the same things - missed payments, missed deadlines, mistakes on payroll, etc. So I went above him and addressed my concerns to the CFO. The CFO looked the other way and said do not ever discuss negative comments about the controller to me again (definitely threatened me). Then she realized how condescending she was and said well actually we can meet once a week if you have any questions and I’ll make sure things will get addressed professionally.
I definitely did address, I had a concern with how the controller trained me on how unpaid time for salaried employees was supposed to be processed. Of course the controller incorrectly trained me on the process (shocker). You would think the CFO would address her concerns with the controller because the way I was being trained was not right. No, she chewed my ass because I was in the wrong. I made it very clear that I was asking a question because the way the controller showed me was making me second guess. So, the CFO starts calculating the amount to be paid on the salaried employees paycheck and showed me how to do this correctly. The CFO said she’ll check with the controller to make sure that he is following company policy. I said thank you and went back to work. Later on, she came into my office and closed the door. I was very nervous. She said the controller was doing exempt unpaid time correctly you were doing it wrong (in a very rude, condescending tone). I said oh that’s interesting, who do you think trained me on this. The CFO walked out of my office.
This situation happened again, when I had to setup new company unemployment taxes for payroll. I had the controller help me set up the tax calculations and he was showing me how much he knew to enter them in our system. His confidence actually had me believing he knew what he was doing. Well a few months later came around when we had to file and NONE of the amounts were adding up to what we owed for the quarter. I brought the attention to the CFO. And again, it was all my fault and I got my ass chewed by something the controller showed me how to do. Neither of these times did my boss admit his mistakes and I received the blame. I stayed way later to figure this out and cleaned up the issue. I received no thank you or good work for these extra hours to clean up something I did not do. An email later was sent on saying how great of a job the controller did for completing a fast month end close deadline. Talk about a feeling of a punch to the stomach.
Months go on and on, I still cannot get along with my manager (the controller). Several of the same mistakes still continue to happen an no one to confide in. I tried going to HR to address my concerns; she sees the exact same issues and tried to address them to the CFO as well. The CFO continues to look the other way, ignore, or defend the controller - even to the HR manager.
How would you handle this?
Is it time to leave the company? Especially if these mistakes are costing the company and borderline almost hurting them in a legal matter!
Why does the CFO continually defend the wrong doings of the controller??
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