Email business etiquette question....

Anonymous

August 20,2022 at 2:33PM UTC

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Email business etiquette question.... Hi Ladies . I am a consultant who sends emails and reports to CEO's, CFO's, Directors, Managers, etc. Many of the reports are provided monthly. If I send the report in an email and the client (CFO, CEO, or Director) acknowledges the email and says, "Thank you, xxxx ( my name" ) - should I respond with You are welcome.. or just leave it as is? PS There are usually multiple people cc'd on the email. Typically in person, of course I would say You're welcome. But not sure of the appropriate thing to do on email... since we all are inundated with emails. Thank you!

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AnonymousAugust 20,2022 at 3:05PM UTC
You don't have to reply all you can just reply to the sole person that initiated the email.
AnonymousAugust 20,2022 at 6:26PM UTC
Great suggestion!
Audrey KirschAugust 20,2022 at 3:37PM UTC
Their thank you is an acknowledgement that they received the report. No need to reply.
AnonymousAugust 20,2022 at 6:26PM UTC
That is what I was thinking!
JJAugust 20,2022 at 4:39PM UTC
Email is such a distraction for so many, I limit my responses.
AnonymousAugust 20,2022 at 6:27PM UTC
That was my thought as well! These people are busy and arent into the chit chat... just get the job done!
Heather CutlerAugust 20,2022 at 4:57PM UTC
I always end my emails with: reach out with any questions
AnonymousAugust 20,2022 at 6:25PM UTC
Thank you!
Barb HansenAugust 20,2022 at 6:32PM UTC
I don't respond to simple Thank You emails.
Joanne RosenAugust 20,2022 at 7:20PM UTC
Thank you! Let me know if you have any questions.
Crystal HowellAugust 20,2022 at 8:09PM UTC
You're welcome and let me know if you have any questions that I can answer. Enjoy your day.
Robin LampertAugust 20,2022 at 10:23PM UTC
I wouldn't do it each month. As you mentioned, consider it from their point of view... they probably get tons of email each day and don't really need another.
However, if you want to - once for each - reply with "you're welcome" and an offer... if there's something that would make the report more useful to them in the future to let you know (or something else that's more than just "you're welcome").
AnonymousAugust 21,2022 at 8:48PM UTC
Excellent suggestion.. Thank you!
Julie HumbirdAugust 21,2022 at 8:15PM UTC
I only respond to thank yous if they are direct chats. Not emails.