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I find it dishonest that job postings don't post the pay range and use job titles to manipulate you.

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Anonymous

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I find it dishonest that job postings don't post the pay range and use job titles to manipulate you.

Now customer service rep is customer success manager...where does it end with these people? They literally trick you into thinking it's a decent paying job when it's another cold-calling slave plantation.

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  1. Steph McDonald

    A CSM is actually different than a CS Rep - a CSM manages specific accounts, where a CS Rep is more transactional and are troubleshooting issues.

  2. Anonymous

    Wow, cold calling slave plantation? Really bad language here for someone who is looking for work. There are many different titles some internal to companies and some that are specific and now modernized for today's world. Titles shift and change and the 2 titles you list can be the same in some places and different in others.

    No one would force nor trick you into taking a role you don't want irrespective of the title or pay. Please change your tune because you may be sabotaging your own success with this kind of thinking.

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