Have you been ambushed in a meeting with your boss & coworkers?
Anonymous
Have you been ambushed in a meeting with your boss & coworkers? I attended a generically titled meeting with no agenda items, expecting a kind of review of the year or maybe a holiday party with a perfunctory amount of work business.
I've only worked here for three months, and I haven't had a one-month or three-month review. So I really did NOT expect the meeting to be about me and the things that I was confused about as I've been learning the ropes. One coworker who is also new (4 months) brought up something I barely remembered which involved her department's relationship with one of my customers. She was obviously very confused, and she basically suggested I may have been doing something unethical. I looked directly at her and said that I will never do that under any circumstances, and the customer may not have explained themselves well. So I thought, well, that's what the meeting was about, and my boss (to her credit) made some procedural changes that will smooth things out. Everybody had some input, and I thought it was a positive experience.
... and then a second coworker started in on a long list of grievances. He'd obviously prepared for this, with a notepad listing it all. As he brought up each one, other coworkers and my boss discussed procedures in a productive way. Then he'd go to the next item on the list, and it started to get personal. He had trained me on something briefly, never checked my work, and then complained if I forgot something that popped up a month or two after the fact (and after I learned how to do it correctly). I've been a trainer, so I can see where he isn't doing best practices for training, but I was being a good sport about it, and I assume that when someone gives short shrift to training up front they know they can expect errors.
The meeting lasted about 90 minutes, and I was mentally exhausted by the end and didn't present myself well - just seemed confused, which of course I was. I'm more of a visual than auditory learner, and I was trying to picture things he was describing without being able to reference my notes or a computer or anything, and of course without any preparation because I'd been ambushed.
So.... going forward, I am confident that I will make fewer and fewer mistakes as I learn the ropes. The fact that I was trained by someone who isn't a very good trainer is holding me back, but things are going in the right direction. I think my boss is sincere about wanting to improve things, but I now question her judgment because allowing coworkers to ambush each other seems tacky.
My question is -- how much should I trust my boss and my coworkers after this experience? How should I relate to them in a way that I protect myself without coming across as "defensive"? Should I give feedback about this, or should I just keep my head down and say nothing?


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