When “Managing Up” Becomes the Only Management: How Do You Navigate Being Undermanaged?

When “Managing Up” Becomes the Only Management: How Do You Navigate Being Undermanaged?

Has anyone else dealt with a manager who’s more focused on “managing up” than managing their own team?

Here’s the situation I’m struggling with:

My manager has only been in a leadership role for 3 years. When I joined the company 2 years ago, he was solely responsible for managing our team of 7 internal employees (we also have 5 external contractors from a small agency we work with regularly, but he doesn't manage them). At the time, he was fairly involved in our day-to-day work.

A year ago, due to a reorg, he was promoted to VP—taking on responsibility for our team and a broader strategic area. Since then, everything changed.

  • He now heavily prioritizes the “higher” area of his role and is clearly more passionate about it.
  • Our team gets minimal support. He’s withdrawn from direct management, and communication has suffered.
  • He’s increasingly relying on the external contractor team to perform what should be manager-level duties—writing job descriptions, running staff meetings, and sharing strategic updates with them before informing us.
  • Internal performance issues go unaddressed, and new roles tend to go to contractors rather than developing or promoting from within.
  • Morale is low. Many teammates feel disengaged, unsupported, and confused by shifting priorities and lack of clarity.

Most recently, the contractor team created a plan (with my manager’s support) to train us—the internal employees—to take over more management-type responsibilities “so we don’t have to wait on the manager.” But it honestly feels like another attempt to offload his duties so he can fully focus on managing up and pursuing strategy.

This situation raises a few questions for me:

1- Has anyone been in a similar spot? How did you navigate it?

2- Is this a common trend in leadership transitions—especially when people move up without letting go of prior responsibilities?

3 -How do you advocate for better management without it sounding like you're complaining?

4- How much should a team be expected to “self-manage,” and where’s the line between empowerment and abandonment?

I’d love to hear how others have handled similar situations—especially in mid-size companies with matrixed or fast-changing org structures. Especially if you are a manager yourself and are dealing with a similar situation.

Thanks in advance for any insights or advice.

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12 Comments

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  1. Anonymous

    It sounds like you are in a large enough company to bring HR into the mix. Perhaps going in as a team to discuss (not complain) what you need as his role as evolved and his direct daily guidance has devolved. Make it be about supporting his needs and also assuring that you get good guidance for the daily tasks etc. If you are managing beneath him the best advice is to take on yourself what needs to be done and plan strategically how to package it up to him for reporting about it when needed. Don't ask for permission, instead ask for forgiveness. You might be the next promotion for the team!

  2. GirlBossanova934974

    Your manager has created his own little kingdom. The move is definitely towards bringing in more contract labor and reducing the full time head count. This reduces overall costs in the short run. This makes the manager look good on paper.

    2 years ago, I worked for a company where our Director pulled off this same thing. The Director moved salary dollars out of direct labor and straight to contactors where he put the contractors in some overhead account and hoped Executive Leadership would not catch on. They did.

    A lot of companies these days are falling into this short term fix. Contractors get a lot less benefits. On the other hand, contractors have zero loyalty to the company. The minute they walk in the door, they are already looking for their next assignment.

    I would be on my way out the door. When the job market picks up, I would be willing to bet that these contractors will be leaving by the trainload for higher pay and benefits.

    In either case, you don't want to stick around for this.

  3. Anonymous

    Dealing with a somewhat similar situation currently. Manager was promoted to essentially a Director role but her position was not replaced. The administrative duties were “given” to myself and a colleague- no clear direction, training- just figure it out and do it in addition to everything else on our plate.

    I attempt to have conversations with her about priorities and guidance/ cuts but she cuts me off. However, my colleague s and myself are constantly asked to provide reporting on how we are doing on kPI’s (daily basis) that she provides to the VP. Very focused on managing up as well. Following for the I advice for the OP.

  4. maria rose

    It sounds like your company has changed their perspective of how they utilize their resources of workforce especially since they are more reliant on expanding their contractual efforts to cover their needs. You, the OP, are merely their backup source for getting the job done and are only there as the filler backup source. Your former manager, whom you thought was a resource for your job duties, is no longer filling in that role and only merely passing on to you the basic information, leaving you to fill in the details or gaps not covered by the contractual employees. Not mentioned in this post, was any feedback that the OP’s job was being eliminated, just a dissatisfaction with a lack of communication interaction. I mention this, because if that’s the main issue, then maybe this is the wrong job for the OP, who wants to be acknowledged and have more daily verbal interactions than simply doing the job as instructed. If that’s the case, then by all means, start looking at finding a new job position that better suits using their job skills and gives them that needed interaction requirement.

    Now if there is no problem of possible job loss by any kind of decrease in the internal labor force need, and the pay and benefits are satisfactory, why “rock the boat “ if the company is satisfied with your performance. As far as I can see in today’s job market, employees are merely numbers that affect the labor costs, are quite easily offset by using alternative methods like contractors. Perhaps look into hiring yourself, the OP, into being part of the contractor’s workforce where they might be more interactive with your work than your present job situation. Just remember that as an employee, you are a cost to the company and not as essential as you assume. And one of your lifetime employment goals is to keep earning a paycheck.

  5. Vivian Lee

    Thank you for this post. Hopefully the receipts of the boss’ actions are being kept for escalating.

    Like yourself, I am managing up for basic support. I was the last person to join my current team at work last year, taking over from someone who had been laid off with no transition into the role. While there had been an initial one-on-one meeting when I joined, requests for future one-on-one meetings (a basic part of the job for support) kept being denied for “bigger fish to fry” with teammates who had higher seniority. On asking for basic support, I was told I was doing well if they were not reaching out to me. While I had support from my teammates, the lack of managerial support showed when I interviewed for a promotional opportunity which they recommended me to apply. I did not get the opportunity as gaps found in my interview performance. Yet these gaps were related to the (lack of) support as those gaps were my boss’s strengths. Now managing up to ensure the gaps are filled and getting the proper support. I will reassess my progress in January and look into other options within the company if there continues to be little/no changes.

  6. Anonymous

    I think they want the internal team to leave because you all are likely more expensive than the external team.

  7. Anonymous

    I've seen this done in some situations where they want to see who will rise to the occassion and start proactively getting information and filling gaps. Lack of communication is a hard one, though, especially if your team is remote or dispersed. If you take some initiative and are able to help the rest of team, after 6 months you can legit ask for the promotion.

  8. Anonymous

    What stands out here is they haven’t backfilled his former position leaving the team without significant leadership or direction. He’s taken on other responsibilities which he is now focusing. There’s a gap and person missing. Sounds like his promotion left the team questioning as a result and not well thought through.

  9. Anonymous

    My longest stint under one manager was working for someone who only managed up - 5 years. 4.5 of those years were great. I'm self-sufficient and did not need much support. Where it can go south is when the company goes thru some kind of restructuring or downsizing. During these times, you will not have anyone to go-to-bat for you, so to speak. Your manager wont change. I'd suggest finding someone else in the company that is senior to you who could become your mentor (i should have done this) - it does not have to be someone in your reporting line. This way when things go south, someone can help you navigate the politics that come with a reorg.

    In summary, I'd view this as a blessing. There is something nice about not being micro-managed. But, also take steps to find someone senior who will look out for you when times are tough.

  10. Anonymous

    Our team has recently experienced this. Fortunately, there are a few of us who had kind conversations with our boss - providing input as to where we can optimize the team/resources and we pointed where the gaps were. I made a few pre-emptive attempts to illustrate the need for a centralized role to fill the gap between day-to-day and overall job function leadership and basically asked to fill that role - and now I am.

    Sounds like there may be an opportunity to position yourself (or for a teammate to position themself) for advancement. Would you be comfortable doing that?

  11. Patricia

    Separate what’s within your influence (communication with the manager, clarifying expectations, voicing concerns, developing skills) from what’s outside your control (how the VP chooses to prioritise, company org design, contractor use). Frame issues around business outcomes. Instead of “we feel unsupported,” try:

    “I’ve noticed gaps in communication and unclear priorities, which is slowing down delivery. Can we get more regular check-ins so we stay aligned with your strategy?”

    Ask for clarity rather than criticise. For example:
    “What are your expectations of us as a team versus the contractor group? How do you see our roles evolving?” Offer solutions. If you see areas where the internal team can add more value, you could pitch them—“Our team is interested in building more capability in X. Could we take ownership of Y project?”

    Practical steps you could take:
    *Test the waters with a 1:1. Raise the topic of expectations, team priorities, and development.
    *Build team solidarity. Internal employees could align on shared goals and bring collective feedback in a constructive way (“As a team, we’d love more clarity on…”).
    * Look for mentors/sponsors elsewhere. If the VP isn’t providing growth support, build relationships across the company or outside of the company.
    *Track contributions. Document wins and responsibilities—especially if contractors are being favoured—evidence of your impact when promotion or recognition opportunities come up.
    *Consider long-term fit. If the pattern continues and you feel blocked, you may want to weigh whether this environment is worth remaining in.

    Regarding direct questions
    *Similar spot? Yes, it happens when managers are promoted without fully developing their leadership style. Many people cope by seeking clarity, creating visibility for their work, and finding mentorship outside the manager.
    *Common trend? Very. Especially in flatter or fast-growing companies where people are promoted quickly.
    *Advocating without complaining? Anchor feedback to business needs, team efficiency, and desire to align with strategy.
    *How much self-management is fair? Teams can self-manage day-to-day execution, but not at the cost of leadership duties: setting vision, managing performance, clarifying priorities, and ensuring development. Those remain the manager’s responsibility.

    You can’t control how your VP shows up, but you can shape how you communicate your needs, build your visibility, and plan your own development.

  12. Catherine Strosin

    Navigating a work environment where managing up feels like the only option can be incredibly frustrating. I’ve encountered this in my career—it's vital to assert your own management needs while supporting your boss’s goals. Open communication about expectations can foster a healthier dynamic. Thanks for highlighting this struggle! https://speed-starsgame.com

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