My job was effected by the pandemic and I had to find a new job.

My job was effected by the pandemic and I had to find a new job. I worked in a distraction for a yoga studio. I found a promising as I. job last August for an acupuncture clinic. I was super excited about. It ended being an awful fit for me and I quit after 4 months. No regrets. Took the holidays off. That was wonderful. Landed a new job 3 weeks into my job search as a wellness admin. I started working this Feb. I asked all of the questions that I could think of that were pitfalls at my old job. How many patients do we see? How are we handling insurance how far in advance do we have their copays ? The person that interviewed me answered all of my questions we see 8 patients a day and the insurance is figured out 2 weeks in advance.m. However, we see twice as many patients, the insurance isn’t figured out two weeks in advance and even though we have days with out patients it’s very hard to keep up with the work load because figuring out the insurance for twice as many people is tough on top of scheduling, it’s always changing, opening inventory, answering emails and texts. This job is also very sales oriented. The point is if I had known this I never would have taken the job. I’m about six months in. I’m overwhelmed. It’s only 2 people handling everything. I’ve spoken up to the owner and she says she doesn’t care about my feelings, that she did this all by herself and that feelings shouldn’t be involved. I’ve gotten a helluva lot better at my job, but the wotk is constant, while I can get up to use the rest room and grab food there’s no structured lunches and if you look away for a min you fall behind. It feels very thankless too and I would like to quit. I guess I’m asking people advice and what their experience is with this and how they handled it?

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17 Comments

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  1. Anonymous

    It is very clear that they are not appreciative. I undestand that you are in a dilemma of needing a job to pay bills but at the same time your heart is crushing. Assess the situation, set the proper timing - then have the courage to talk to your boss about how you feel. You don't need to mention that you are overworked or you are going above and beyond. Focus on his/her behaviour and how it affects you. Looks like he/she needs to learn how to work under pressure. A nice, open, professional communication will be the solution. Ask for a meeting :)

  2. Joan Williams, Senior Talent Acquisition Specialist

    YOU SAID:

    "then have the courage to talk to your boss about how you feel."

    The OP said she already spoke with the practice owner and the owner does not care one bit about the OP's feelings. The practice owner specifically said "that feelings shouldn’t be involved."

    How is repeating this going to help her?

  3. Anonymous

    Thank you for acknowledging my courage.
    To the other person that wrote in I think your intentions were good and you’re seeing it from a different lens. Technically I did speak up already.

    Truth be told I’m somewhere in the middle thinking maybe I should call a meeting to address non emotionally what’s happened although haven’t I already? Then to complete and total frustration. I already spoke up now what?

    Your posing the exact question I’m currently asking myself over and over…

    It brought me here. Thank you for your response.

  4. Joan Williams, Senior Talent Acquisition Specialist

    YOU SAID:

    "I already spoke up now what?"

    Find a new job.

  5. Anonymous

    Thank you for acknowledging my heart is crushing. It really is.

    Even though I’ve already spoken to my boss/owner/head optometrist and she clearly doesn’t care, calling a meeting might not be a terrible idea.

    However, I don’t trust that they have my back. I did already express my overwhelm and it was met with apathy for my feelings and rudeness for even mentioning it. I’m just not sure if the meeting will accomplish much at this point.

    At this point I’m just trying to cope with what is in front of me while I gather strength to look again. I’ve had quite a year with leaving a job I love, getting two stinkers back to back.

    I appreciate your thoughts.

  6. Joan Williams, Senior Talent Acquisition Specialist

    YOU SAID:

    "calling a meeting might not be a terrible idea."

    What do you think could be accomplished by this? You've already done this and it sounds like your boss has made her stance on this clear. She's not interested in your feelings nor in making changes.

    Personally, I would advise against this.

    YOU SAID:

    "it was met with apathy for my feelings and rudeness for even mentioning it"

    If you bring this up again, I think you could risk her saying "there's the door. we're obviously not the right fit for you".

    So unless you can afford to be out of work, I would recommend you put your energies into finding a new job asap.

  7. Anonymous

    Great point.
    I’m definitely not one to call a meeting unless my vision is clear and there’s something new to accomplish. A meeting at this time wouldn’t do much and I don’t have anything new to say. I’ve already said stuff in real time and we know how they feel.

  8. Joan Williams, Senior Talent Acquisition Specialist

    How did I handle it?
    I found a job with a better work environment and a better boss. Fire that resume back up.

  9. Anonymous

    I like your no nonsense approach. I’m definitely in the rumination stage which is clearly not working out. Thank you for the encouragement!

  10. Taylor Gilyard

    Can they hire more people? is this in florida?

  11. Anonymous

    We’re not in Florida. I wish! I love Miami! There was talk of hiring a virtual assistant when I started. At the time I had no idea how badly we needed one. In office we need someone too, however we do not have the physical space in office for a third hire. ?‍♀️

  12. Anonymous

    Ok, I'm going to be a little blunt with you.
    It sounds like you are quick to give up if the job is a little more busy than your job at a yoga studio. I am not trying to put you down, and I don't fully have all of the information, but based on what you say here, I would not call this abusive. You complained about having too much work to do and your boss pointed out that she used to do this job alone. While there may be a lot of work to do, seeing two patients an hour sounds to me like it really isn't as hectic as it may seem. Again, I've never worked in a medical clinic, however, it doesn't seem like it should be that busy, especially if there are two of you to handle it all. Perhaps you and your coworker could realign the work priorities a bit, such as she handles all of the fittings while you handle the insurance, etc.

    If you quit this job after leaving your last two jobs on short employment, it builds a bad track record for you. As a recruiter, I would see it as if things get a little challenging, you bail. Perhaps instead of looking for reasons to quit every time, you should learn to rise to a challenge. Every job has it's challenges and in this employment market, employees are expected to do more. You will be hard pressed to find a job that doesn't require you to actually put in effort.

  13. Anonymous

    You’re missing the point of my post.

    I’m looking for people stories on how they’ve navigated this type of situation.

    You’re right 2 patients an hour is not busy. However, on top of the 2 patients, sometimes 3 or 4 come in with double bookings that the doctor chooses to do, the phone is ringing non stop and the calls can take up to an hour, there’s intake paper work for patients, there’s packages arriving, people coming in to pick up glasses and need fittings, I have to sell glasses and help people physically buy contacts, I have billing to do in real time, submitting claims in real time, calling insurances companies, tracking down patients to get them to submit their insurance can take awhile. I work every minute of my shift. Most days I literally cannot physically do all of those things at once. I barely have time to go to the bathroom and when I take lunch it’s running across the street to pick up everything for everyone else.

    When your boss says how come you can’t do all this at once and I tell them the truth nicely by the way. Then I say I feel overwhelmed and they say feelings shouldn’t matter. That is abuse.

    I don’t worry about bad track records. I’m completely honest in my interviews. Each job including my current one knows exactly why I left. I’ve spent 1 year total working in the medical field with these two jobs combined. That’s not a bad track record. That’s called giving it a shot.

    You have no idea how hard I work. Also, the owner did everything herself because it’s her business. I’m not her it’s not my business. She also knows that I work hard and every second of the day. I need patience to get better but they need to do the same. I have zero experience in this line of work. Something they also knew about me. Their thoughts were anyone can learn. I agree. It takes time.

    If you ever walk into an eye glasses store there’s a team of people there each doing a different job. If you ever walk into a doctor’s office there’s a full staff. Putting everything on one person for $18 an hour, speaking up and that person not taking into account how you feel is abusive.

    I don’t give up easily and I work very hard. This company hasn’t had 1 person in my shoes for more than a year. I forgot to mention I’m watched on cameras and my computer and she stands next to me and says repeatedly “do this quickly.”

    i just wanted advice on how people handled it not an impression of how I seem. Also, the yoga studio was hard work too. I loved it there. I was there 4 years. I didn’t quit this job yet. I would not without a new job lined up.

  14. Anonymous

    I think you are a bit harsh on the op. Have you ever done yoga? Had a yoga practice? Probably not.

    I think there’s a lot to consider about the difference in work cultures that she could be experiencing.

    I can relate and the fact that she didn’t choose to leave this position factors into this. The energy of a faster pace workplace and the behavior of her boss could be jarring if it’s not what she was used to. I particularly am not a fan of always grinning and bearing factors of work environments that don’t agree with me just out of financial necessity. I’m sensing that the negative energy of her boss really makes her uncomfortable because she’s used to positive energies that came along with working in a yoga environment. This boss behaves the way she does for survival reasons… doesn’t make it morally right. Many people take on rude, negative behaviors in order to survive their jobs and it impacts the people around them. Staying in such environments, adapting and taking on such behaviors isn’t right although it keeps individuals employed.

    In terms of track records, if she’s at a job briefly, she can choose to not mention them on resumes or the work history part of the application. With a lot of what’s going on with the so called “great resignation”. A lot of places aren’t looking deeply into this as they are desperate for workers.

    Every job has its challenges but, I’ve had jobs where I thought I had to overcome those challenges and show everyone I was a good employee and now see those efforts as a waste of time. Years later I heard from a old coworker who kept in touch with a supervisor about the supervisor’s personal struggles. The supervisor had such severe mental illness that she spent all of her off days inside facilities getting treatment. I felt bad about this being her situation but, also remember her nervous, angry energy and feeling rattled when working with her. We can take in so much in different work environments and it may not be good for us. Just merely accepting this, and pushing on so we can continue to get paid can have long term effects. Yoga is such a self care tool that the environment probably didn’t have the business as usual tone (and the drama that comes with it) that other places exhibit. Maybe the op should try to stick it out at a position for 6 months, check in with herself to see how she feels about it. I’d recommend looking to to taking classes in a program, exploring areas she may like. Studying something that can further her career while she works may help with her sense of purpose that she’s not getting from a hectic work environment.

  15. Anonymous

    THANK YOU! You get it. :)

  16. Anonymous

    I feel your story!
    Working at a yoga studio as admin sounds extremely cool! Right before the pandemic, I did a lot of reflection after leaving a dead end job as a bookstore supervisor! I left the next job I took after 2 weeks without notice. It was meaningless and it made me regret taking coworker abuse at previous jobs just because I thought I needed it financially!

  17. Anonymous

    Making a switch which would mean you had less than a year at both of your last two jobs is risky. However, it wouldn’t hurt to look around and apply while you’re still working. You might be a better fit for a hospital administrative position, where the work processes and work load are more professionally managed. This might give you insight into what other professions would be a good fit. Some will even help pay for your training.

    Good Luck!!

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