Short answer: if the place smells like panic and duct tape, run. Longer answer, with fewer sirens.
A big red flag is “hero culture.” If they brag that people “wear many hats” and “do whatever it takes,” that usually means chronic understaffing and burnout dressed up as grit. Healthy IT runs on processes, not martyrs.
Another is no documentation. If everything lives in one bloke’s head and that bloke is permanently on holiday or about to rage-quit, you’re walking into a knowledge black hole. Systems without documentation are systems powered by vibes.
Watch for vague job descriptions. If the role says “IT support / systems / security / cloud / other duties as assigned,” you’re not joining a team, you’re becoming a sponge. Clarity is respect.
Constant firefighting is a classic warning sign. Some incidents are normal; living in Sev-1 mode is not. If they’re proud of how often production goes down, that’s not resilience, that’s dysfunction with a badge.
Outdated or unsupported systems with zero upgrade plan. Legacy tech can be fine if there’s a roadmap. If the roadmap is “we’ve always done it this way,” congratulations, you’re now a digital archaeologist.
Pay attention to how they talk about users. If IT openly despises clinicians, staff, or customers, that’s a cultural rot. Good IT complains privately and designs better systems publicly.
Another quiet killer: no change management. If changes go straight to prod on a Friday afternoon because “it’ll be fine,” it won’t be. That’s how weekends get eaten.
Security as an afterthought is a huge red flag. If passwords are shared, MFA is “too annoying,” or audits are treated like a nuisance, you’re one breach away from a very bad year.
Finally, high turnover with awkward explanations. If everyone you’d rely on has left in the last year and management blames “the new generation,” the problem is not the generation.
A decent IT job feels boring in the best way: clear scope, calm systems, adults in charge, and crises that are occasional—not a lifestyle. That’s the gold standard, and it does exist, despite rumours to the contrary.
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