I recently submitted my resume for an "appraisal" and found out that my resume is "dated." The appraisal said :1. My career summary is too short for 34 years. 2. I shouldn't use bullet points. 3. My resume is too short (!) and worst thing to me is that it said, "You are a doer, not an achiever."

I recently submitted my resume for an "appraisal" and found out that my resume is "dated." The appraisal said :1. My career summary is too short for 34 years. 2. I shouldn't use bullet points. 3. My resume is too short (!) and worst thing to me is that it said, "You are a doer, not an achiever."

I have a hard time "fluffing" my resume to say things like, "saved the company money over x-period of time by doing y-thing," for example. I have always heard that you want to showcase your jobs by listing what you've done throughout your career. 30 years of my career was with one company, starting in customer service, then moving to an administrative position and finally being moved to a sales related position (which I hated but don't tell anyone I'm interviewing with!).

I reviewed my career with that company and have difficulty listing an actual *achievement*, let alone three or four. A bigger player in the copier market bought the company and shut it down after five years.

In a case like this, how does one "fluff" the resume so it showcases my skills? Is that an acceptable thing?

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9 Comments

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  1. Lea Beatrice

    What industry and area are you in? I work in tech in the US. As an employee and a hiring manager, I always want and use bullets. No matter how long your work history is, I don’t want to see more than 2 pages. You can end it with “details of previous work history available upon request”. But honestly, I’m really interested in the past 10-15 years.

    You do want to quantify and name-drop as much is you can. For example, instead of saying “managed projects for several customers in the airline industry”, I’d say “implemented software solutions for airline industry clients, including American Airlines and Boeing, with budgets as high as $5 million.”

    Harvard Business School has an excellent public resource for resume advice that you can find with a google search.

  2. Marguerite Nico

    Thank you very much for the reply.

    I am in Texas. I was in the Multifunctional Printer industry. After leaving that company, I worked at a telecommunication repair facility and am now in the pharmaceutical industry.

  3. Anonymous

    Agreed. If you have hard data/metrics that you directly contributed to, that’s not fluff, it shows a company your ROI. Don’t mislead or exaggerate, but definitely highlight some business metrics that show how you were effective at your job (s).

  4. Michelle Lady

    I would recommend that you create a list of positive comments you received during your career. Create a list of comments from performance reviews. I do not believe a resume should be over 2 pages - regardless of your degrees and experience - unless you are working in education or medicine. After you build the list, write those bullets in a way that illustrates the results you accomplished. Your resume needs to reflect your brand, values and tell your story. Do not let someone force to you tell your story in an inauthentic way.

  5. Joan Williams, Senior Talent Acquisition Specialist

    Sigh. I know a job search is a tough row to hoe especially in this job market and since there's so much bad information out there.

    My opinion is my own, based on over 25 years recruiting at all levels up to C-level.

    I'm not sure who you submitted your resume to for an "appraisal", but let's say the advice you received is not what I would recommend to a jobseeker.

    No one should have 34 years of experience on their resume. No one should be able to tell you have 34 years of experience by looking at your resume. Ageism sucks hard but it is absolutely a for-real thing. No one is going to be hiring jobseekers based on what they were doing 34 years ago. It's standard operating procedure that anything over say, 10 or 15 years gets lopped off the resume - maybe 20 years if it's expecially relevant and you're a senior leader and it's showing career progression.

    You should absolutely be using bullet points. Your resume should be easily readable - what more readable, one big paragraph or multiple bullet points.

    I'm not sure why you seem to feel that, if you've actually done something, telling people you've done that is "fluffing" your resume. If you don't tell them, who's going to?

    Your resume is a marketing document. It should clearly lay out your accomplishments and experience and make me say "I want to talk to this person".

    I'm going to paste my recent response to another poster - my apologies if I'm repeating myself:

    "It's pretty much standard operating procedure these days that anything over 10 or 15 years gets lopped off the resume. No graduation dates. No outdated technology listed.

    Don't put your street address on the resume, just city, state and zip code. Don't put "references available upon request" on there. And please don't use Times New Roman - it's the sweatpants of fonts. There are plent of more modern fonts - Calibri, Ariel, Tahoma, Open Sans, etc. Don't use an "Objective" - by definition, I'll assume your objective is to get the best job you can - use a Summary instead.

    Bullet points, not large paragraphs - in at least 10 point font with lots of white space so it's easy to read.

    Personally, I don't care how many pages your resume is - within reason. No one wants to know your whole life story but your resume is a marketing document so make sure you put enough relevant info in there that makes me say "I need to speak with this person" - results are especially important.

    Please don't cram everything onto one page because someone told you resumes should be one page. Unless you're a new graduate, that's probably not true."

    I would recommend you go on places like LinkedIn and Indeed and run a search for the positions you want to apply for. Look at that job description - they're giving you the cheat sheet right there - do you have that experience? Can I tell that from reading your resume? You're not going for subtly in a resume, you want to clearly lay out how you have the experience they're looking for.

    Showcasing your accomplishments and experience is not "fluffing" your resume.

    Please let me know if you have any questions.

    GOOD LUCK!

  6. Kat

    All are good points when creating a resume. I always appreciate the insights you provide here. But I've been at my current job for over 15 years and at my current employer for over 20. How do I make that tenure not look like a liability when job searching? I try to emphasize my accomplishments and show that I'm supporting four different programs plus include any skills/programs in the summary at the top. But I'm not sure how effective that is since I haven't had much luck with interviews. Ageism is real, but I'd like to spend the next 15-20 years making more money and learning some new skills during that time. Any advice?

  7. Anonymous

    Wouldn’t it be great if we could be honest and say “just another corporate tool who enjoys working but I’m under no illusion that we’re not doing brain surgery.”

  8. Wanda Shaw

    Wow! Even "doers" accomplish something. There has to be something in your past work that even if 'it's seeming just doing that you've pushed something forward, recommended something that was useful to your organization, or you've played a pivotal role in helping the company to reach...(whatever it was).

  9. Anonymous

    It's not fluff to bring up actual achievements. That is the number one thing I look for in a resume. How did you take the role and improve it? What are examples of your efficiency? It's a show don't tell rule. I want you to show me that you did your job well with facts, not just descriptions.

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