I need some advice on a complicated work situation that could potentially end in getting let go after a very long time for an inexplicable reason.

I need some advice on a complicated work situation that could potentially end in getting let go after a very long time for an inexplicable reason.

I work as a medical writer for an online database that physicians are supposed to use as a resource (it has "topics" on various disease states, management and evaluation of them, general information on drugs and procedures, etc.). I've been working for almost 5 years with few apparent issues, with high productivity and demonstrating ability to write very very large expanses of content with really relatively few issues until now. I think I have improved my ability immensely over time and have come leaps and bounds in the time I've been here with what I can do (and have been told as such). Last year I got promoted to a senior writer. I used to get "ok" performance evaluations when I first started, which got better, and my last performance evaluation was very good (my best one yet, administered just a few weeks ago). I would say I have very few (if any) interpersonal issues, though obviously not everyone gets along with everyone else at work, I would say I get along with just about everyone pretty well and am fairly agreeable. I get along really well with my current boss especially, and the people that I work with on my immediate team. No other issues that I would note, particularly in the last 6 months. In fact, things were going so well that my boss recommended me to start training to become an editor.

To add a little background, my organization works in "publishing groups" which all handle topics among different medical specialties, and we function fairly independently of one another, but I recently wrote a topic that was very difficult with very little guidance, and it didn't come out as "good" I would say, as some of my other topics (although not my best, certainly not my worst - see my comment about how much I have improved since getting here). It's relatively normal for topics to undergo a decent amount of editing (or, at least I had thought so). Every topic gets reviewed (usually internally, within one's own publishing group) by a first editor, then another clinical editor, then an external clinical editor (the latter two usually dictate the scope and direction of the topic to the writer). It turned out that this topic that I did went to a different group for "first editing" under a different (perhaps more particular) editor who ended up wanting to go in a completely different direction with the topic. They ended up taking the topic into their own publishing group, getting a new external editor, a new internal clinical editor, in order to try to redo it (they are still trying, I believe). It has never happened to me in the past that a topic has been completely redone, unless something happened to it like the concepts got completely outdated before it was able to be reviewed.

Needless to say I was a little upset for a couple reasons - first, that they took it upon themselves to do this without working with me directly (which is normally the protocol). Then, they reached out to my boss to tell him that I shouldn't do the editors' training (based on this ONE topic, which they didn't deem worthy - they had no other evidence, to my knowledge). I had voiced my opinions about the topic because I had tried to wrap my brain around what had gone wrong, and I could not come up with anything that I would have done significantly differently. They did cite a few issues that I was made aware of, but I did not think it warranted deletion of the whole topic, as there was a lot of usable information within it. But as you'll see in a few minutes, that's not even the point now. By the end of the week I was just floored about the turn of events, and I'm sure I probably said a few things that I shouldn't have said but nothing egregious, and my boss had written me a strongly worded email saying that I needed to make sure that all my topics were up to a certain minimum standard. Even though I understand he couldn't take my side, he also didn't really validate my opinions other than to say that the situation was handled really poorly. I have the feeling he wrote it (and possibly put into place the actions I describe in the next paragraph) in an angered state.

Before a couple weeks ago, I had gotten a great performance evaluation and recommended for the next step toward another promotion (becoming an editor). Now this week (about a week and a half later), my boss comes to me and says that in order to move on from this situation he has to put in place a "performance improvement plan". I don't know exactly when in the course of these events this was decided. It is my understanding that normally you see these types of things coming, and they come after continued warnings and coaching. He did spin it in a positive light and say that "everyone" is pulling for me to just get through this and has every confidence I can do everything in the plan. I don't have the plan in hand yet, but my boss has described the things within it. He even mentioned that he had looked at whether there were options that would involve, instead of a PIP, a probationary period to put some actions in place and assess whether things had improved, but I have the feeling that by the time he had considered that maybe the motions for the PIP had already been put into place (when he was in the angered state). I did get the distinct feeling today that he almost had not wanted to go through with it (and had maybe even tried to circumvent doing so).

A lot of thoughts are running through my brain about what could possibly have changed in the course of 2 weeks. I have the feeling that in the course of events, my boss and my clinical editor's judgment were brought into light, and though I'm not sure, may have even brought to light some issues (or possibly, scrutiny) about the quality of the topics within my publishing group. Maybe this extends to my own topics, which until now were considered to be "good to excellent" in quality, but I really don't know. I know my own boss's editing and my clinical editor's editing skills have come into question at certain times in the past, to some degree, though I assume they never had any measures put in place for it.

Obviously I will have to just do the PIP, and probably start looking for another job in case this doesn't go through. But what happened, and is it possible to get through a PIP with your job in tact?

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8 Comments

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  1. Anonymous

    First of all, I want to say that I am so sorry you are having to go through this.

    It does sound like you may be a scapegoat for your team's mistakes. I would keep printed out copies of all your reviews over the years, so you have documentation of your growth and progress.

    Do you think the other group has an understanding of your teams articles? Do the teams have different expectations for articles?

    Your boss mentioned a 'certain minimum standard' - are those standards documented anywhere and have they been provided to you?

    To have an entire team still working on the article weeks later when you were just one person responsible for it in the first place hints of the difficulty in the subject and how perhaps it should have been assigned to an entire group in the first place. If that is the case, your boss should absolutely have your back instead of being reactive.

    If you are fired due to this one article, I would wonder if you would have some sort of legal recourse.

    I also have absolutely known people who have been put on a PIP and who completed all steps and milestones successfully and gone on with their successful career at the same company.

    It sounds like your boss could benefit from some managerial-type of coaching too. If "everyone is pulling for you", I would want to know, via email so it is documented, what exactly he is doing to support you. If he does send you that type of email, make sure to print that out as well for a record.

    I'm so sorry you are going through this :( It really does sound like a situation that has nothing to do with your abilities and skills.

  2. Anonymous

    Thank you!
    I would say that there is much variability among/between publishing groups. They do have standards laid out for consideration of promotions, but not technically standards or descriptions of our roles themselves. But my boss made a point to spell out some in his email to me. I feel they can be far too subjectively interpreted, and make it sound like every topic I hand in must be almost perfect (which is not realistic in the least).

    But I really appreciate the responses here.

  3. Jennifer

    I'm so sorry this is happening. My take on the situation is that the clinical editor from the other publishing group escalated this to his/her boss, who then (based solely on that clinical editor's opinion) came down on your clinical editor, who came down on your boss, who came down on you. I would not be surprised if the PIP wasn't actually your boss's decision, but rather was dictated as the only option to handle things. Your boss could very well have been put on a PIP too.

    If you reread the email from your boss that you felt was written in anger, would frustration also explain some of it? Or anger at how the situation has (potentially) been blown out of proportion, the hot water boss is in, and frustration with the fact that boss has no option in how to handle it with you?

    If boss and clinical editor's editing skills have been questioned in the past, then this is likely resulting in massive problems for them in their own roles, not just your individual performance on a single topic.

    It doesn't sound like there is any desire within your publishing group's leadership to let you go, more like the PIP has been dictated by senior leadership as a necessary action to move forward.

    Hang in there. You can, and will get through this.

  4. Anonymous

    Thank you!
    I completely agree with your assessment.

  5. Anonymous

    I am sorry. It sounds like you took the review very personally and maybe reacted a bit too strongly (?).

    My personal opinion is that a PIP is just the beginning of this drama. I have been put on one, and was pounded to the ground. It was just a justification to get rid of me, I couldn't do anything right. And it was set up to fail.

    My personal opinion, is get busy on a resume. PIP's don't end well.

  6. Anonymous

    I am sorry that this is happening. I, as a manager, have been told to put my employees on a PIP despite me disagreeing with doing so. It is possible your boss did not think a PIP was warranted but told he had to do so. I have had many employees on PIPs and never fired one of them. They fulfilled the PIP requirements and went on to keep their jobs. I have also had to let employees go without putting them on a PIP.

    So no, I don't think that your job will end over a PIP but I do know some companies use it to manage employees out the door as well.

    I am not sure if you have had your meeting with HR and your boss/editors regarding the improvements desired and the length and ultimate outcome of the PIP, but I do think you should be able to advocate for yourself in that meeting and ask pointed questions about why this particular article was PIP worthy or if there are other issues that were not brought to your attention. I think you could also draft a reply to the PIP. I do feel like I would start looking for a new opportunity because (being a bit sassy) I would be offended by a out of the blue PIP over one article. Good luck!

  7. Anonymous

    Thank you!
    This makes me feel a little better, and good to know I can advocate for myself for what is in the PIP.

  8. Anonymous

    If anyone is still paying attention to this thread, is there a possibility I was put on a fake a PIP?
    The document I signed seemed very “unofficial”, no one from HR ever contacted me (I only met with my manager), and there are other fishy things about it.

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