How do you handle an issue where HR sends an employee a wrong information and threatning to suspend the employee only for HR to do an investigation and find out the information is false and they apologise to the employee .

How do you handle an issue where HR sends an employee a wrong information and threatning to suspend the employee only for HR to do an investigation and find out the information is false and they apologise to the employee . What do you advice the employee to do

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4 Comments

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  1. Anonymous

    I'm not sure what more the employee expects as an outcome. What is the goal by pursuing further remedy, Beyond the apology the employee received what would they like to happen? Please explain.

  2. Anonymous

    What else would you expect? Unfortunately, sometimes errors happen despite the best of intentions, and it sounds like an apology was issued. Hopefully, that apology was sincere and included assurances that the investigative process will be reviewed and improvements made to reduce the chance of a similar error happening in the future. If the employee cannot accept the apology, it sounds like they should look for a new job.

  3. Shelby C

    I'm not sure I understand the situation. This is how I understand it. OP, please let me know if I understood everything correctly or need correction:

    Did HR make false accusations against and threaten to terminate you pending their investigation? However, based off of the findings of their investigation, they found that you had not done anything that you were accused of.

  4. Anonymous

    Not a very clear situation. My first guess is, if it's not you, is for the person ONLY to address this with HR and their immediate leader to explain it further where the misstep was and to explain their experience from their POV. You have to understand that MOST investigations are initiated in HR but from others who report.

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