Co worker not doing their job properly

Co worker not doing their job properly

Asking for advice on how do you resolve a co worker and team member that does not do their job properly, clients call in frequently stating the co worker did not document the phone calls, told the client inaccurate information on a weekly basis.

Should you tell the manager or approach the co worker ?

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2 Comments

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  1. Anonymous

    Suggest your manager call the clients back to follow-up. It is nit your place to do anything but relay the message. Stay in your lane. It's safer and more professional that way.

  2. Tasha L. Simmons

    Thank you

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