Has anyone else has problems getting references?

Has anyone else has problems getting references? I worked for a major public sector service via employment agencies for a while & in the past my managers had no problems providing references when I left for other roles. However, now the places I worked for are all saying only HR can give references (factual only) AND only for directly employed employees.

So I spoke to the agencies, but they also declined to give a proper reference saying they can only provide factual info (dates of employment).

So what are my options? I have a lot of great experience and always do a great job & get great feedback, but now my managers are concerned about legal ramifications if they comment on my performance by providing a reference as their policies all now say they should not give references. Does this look dodgy to a hiring HR department? Has anyone had this issue & have a solution?

Thanks.

(& to clarify, most contracts have been about a year long or just under, so it’s a significant amount of time).

Why women love us:

  • Daily articles on career topics
  • Jobs at companies dedicated to hiring more women
  • Advice and support from an authentic community
  • Events that help you level up in your career
  • Free membership, always

Share your insight

Join an authentic community that helps women support each other at work. Share your professional experience or ask for advice — you can even post anonymously.

13 Comments

Join the conversation
  1. Anonymous

    When it comes to employment verification, it's normal that your previous employers/managers may only be allowed to verify that you worked at said place. It's not unusual to get that sort of response (especially since this is the public sector).

    It sounds like you're looking for professional references that can speak to more of your character or what's it like working with you, are you still in contact with any previous colleagues that would be willing to speak to your work ethic?

    If not, you can also suggest offering up personal references too -- anyone that's close to you, maybe volunteered with, a mentor/sponsor/advisor, etc. that can speak to your character as a person.

    Hope this insight helps!

  2. Anonymous

    Reach out to your network, and school contacts (professors/teachers, other students) who know you and can (at a minimum) give you a good character reference. I have a couple of former bosses willing to be a good reference that I use. There is also one who worked for me and was promoted to my position after I left.

  3. Anonymous

    All about legal issues, it's also a very different culture in that respect too. You can't make any company give the information that you feel you need to get a new offer. Unless it's an executive level or HR sanctioned question form to follow this is where you're at.

  4. Anonymous

    The litigiousness of the workplace is tainting the reference process. I would ask those folks to write a letter to you about your work experience with them. Anything else may be tough to get.

  5. Tami L Cannizzaro

    Hi - at companies I've worked for, we could not provided references for those leaving the company. HR would confirm employment with recruiters/hiring managers, that was it. Once the person had moved on to a company, and was now leaving that company to interview again somewhere else, it was OK for us to give references. In other words, the person was "one company removed" from ours. As you move from company to company you will build a longer list of work references. OR if there's a former colleague who no longer works at the company, reach out to them.

  6. Paulla Fetzek, MSEd

    Hi!

    For most states I'm aware of, the only legal obligation a company has to report is that a person worked for them and the dates of employment. That's it. And typically, this is done by HR.

    You nailed the reason why - legal ramifications.

    Let's say a person doesn't get hired at a job. They find out it's because someone at their former company gave a bad review. If the review was honest, but still not favorable, that's one thing. However, if the review wasn't honest and unfavorable - the person giving that review could be up for a lawsuit, possibly defamation of character or something.

    This protects the potential employee as well. There could possibly be someone at their prior company, who didn't like them for some reason or another, and would give a false reference.

    You can always ask if supervisors or coworkers will give character references . You'll want to pick people whom you've worked with closely.

  7. Alicia Picone

    I have asked previous coworkers/supervisors if I could list their names as professional references. But they are not speaking on behalf of the employer, they are speaking on behalf of themselves. Similar to a letter of recommendation.

    In an official capacity, we verify dates of employment and position only I believe

  8. Joan Williams, Senior Talent Acquisition Specialist

    None of the last three companies I've worked for asked for references from candidates. It's typically no longer done except maybe at smaller companies.

    We do employment verification - verify company name, title and dates worked. It's usually all done electronically and most employers store that data with a third party company.

  9. Anonymous

    Joan, this may be true in the private sector, but I am looking mostly at the government (state and federal) and academic sectors. References are required for most of these positions.

  10. Joan Williams, Senior Talent Acquisition Specialist

    Ah, got it.
    Any volunteer experience you could tap into? Or folks who are no longer at those employers - they may be exempt from those restrictions.

  11. Anonymous

    What’s frustrating is that companies that won’t GIVE references still ASK for them. I have used colleagues, or people from volunteer work.

  12. Anonymous

    I use coworkers. I had one retired manager willing to write one since she didn't work there anymore.

  13. Mislyn

    Use a coworker I wouldn’t put my boss down on any reference. I used a friend.I could apply for jobs online and use my work email address and reply to references on my bosses account. I knew he wouldn’t leave as good of a reference as me. LOL

Browse recent posts

Fairygodboss VIP
Achieve your career goals.
Be part of the largest online career community for women to find jobs, advice, and support — for free.
Fairygodboss members