It depends on what you're going to use it for. If you just want to be able to remember details about people, the ideas about notes in Outlook are great. But if it's something where you're going to want to search for specific people based on industry or keywords, that might be a little trickier.
I am not an expert with Outlook, it's possible you can do these things in it, but I use a simple Excel spreadsheet. The set-up is the most time-consuming part, so I set it up with the most basic information: First and Last name. And then I add to it as I touch base with people.
So, for instance, I'm reaching out to people to touch base in the new year. If I had just set up the Excel sheet, I would only have their name in their. This time, I would add contact information (which exists anyway somewhere else, right? My email or my phone) and a little information about them (what they do, any industry keywords - not full sentences, just in a Notes section separated by commas), and then I have a column for Date of Contact -- when did I last send an email, make a call, or see them in person? So that one changes every time.
I have another column for Promises - anything I promised to get them afterwards (book recommendation, referral, whatever) and I keep it highlighted in yellow until the promise is fulfilled. As well as a column for what they might have offered me so that I can follow up on it.
And finally a second Notes column that's about us together -- is there something we plan to do together, a project or something fun? I collaborate a lot.
The nice thing about this system is that it grows organically; you don't shove all that information in up front, it's build as-you-go. Also, fully customizable to your life as you go; you can add a column for anything you discover makes sense for you. And finally, it shows you immediately who you have NOT been in touch with in a while. Either there's no information, or the last date of contact is last year.
The key is to not overwhelm yourself! Really start with just the most basic info so you can get it up and running quickly. But it's been useful for me, easily searchable and even sort-able. Hope this helps!
Happy New Year!
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