I worked as a client success manager for less than a year when I was promoted to senior success manager in November 2021.

Anonymous

March 26,2022 at 6:08PM UTC

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I worked as a client success manager for less than a year when I was promoted to senior success manager in November 2021. When I got the promotion, I was told not to say anything because it may upset other team members that have been with the company for longer. In addition, I was being considered for a second promotion come January. We are now in March, and my first promotion was never announced. Nor has my boss mentioned this again. I've had numerous lengthy conversations with our leadership team, making my goals and intentions very clear. I am feeling very much discouraged by the entire situation. I have worked extremely hard to get this role, and I have not been able to share this milestone with my colleagues, who I am positive would be nothing but supportive. Not sure what to do here. I am even considering other roles elsewhere.

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AnonymousMarch 27,2022 at 5:38PM UTC
A secret promotion? Management saying not to tell others because others would be upset?
Think about that out loud and say that out loud.
Something is off.
I'm not saying you don't deserve the promotion, but the company seems to have some issues on how it's handling this.
Tiffany SnowdenApril 1,2022 at 3:43PM UTC
Agreed. I'd ask yourself if this environment is one that can support the goals you have for yourself. Company culture is an integral part of career growth.
Joanne RosenApril 1,2022 at 5:11PM UTC
Quick question: Was there a raise attached to this "promotion"? Or, was it them basically blowing smoke up your kilt?
Secrets are never good in ANY relationship. Tune up your resume and start looking elsewhere.
Cheers
Joanne
AnonymousApril 2,2022 at 7:39PM UTC
I did receive a formal letter and a raise for my promotion. I immediately updated my resume and continued to work on my sharpening my skills in hopes of getting my rightful spot as director or manager, which was mentioned when I accepted the raise. For now, I am trying to be patient as so many other changes appear to have overshadowed my growth.
Joanne RosenApril 4,2022 at 6:14PM UTC
It still sounds like a toxic relationship. As someone said, ask for a timeline. If they can't give it, then there is something going on in the company like, perhaps, mass layoffs in the horizon.
It can't help to see what else is out there.
Cheers
Joanne
Echo SchneiderApril 1,2022 at 5:24PM UTC
I agree with others, something seems off.
I am actually facing a similar challenge myself having moved onto a new project into an entirely different role. For me it was a massive promotion in responsibilities, but the company is trying to treat it as lateral. I am working directly with leadership in our HR department to work and correct this discrepancy, but it dates back to Dec/Jan and here we are in April.
Keep fighting and escalate to the next level if needed.
Do you have anything from them in writing about it? That might be a part of the lesson learned for us both. Get it all in writing, even for internal changes.
AnonymousApril 2,2022 at 7:35PM UTC
Hi Echo! I am sorry that you find yourself in a similar situation. Good for you for bringing it to HR's attention.
The company I work for is a startup that has not gone public yet snd refuses to get an HR department, my boss said something along the lines of that would open the doors for "gossip and complaints".
Anyways, I did receive a promotion in writing and a raise. My duties stayed the same as I was already performing with a leader mentality and have assigned myself projects that would better the company and our revenue.
Jillian JohnsonApril 1,2022 at 6:18PM UTC
That is very strange... can you ask them for a timeline for an official announcement because you want to update your LinkedIn network or something?
I'm also curious to know if they announce others' promotions
AnonymousApril 2,2022 at 7:30PM UTC
So several colleagues, including a few in leadership roles, have received promotions, and those were announced. Everyone has received some sort of recognition for their hard work. I have earned my spot, as small as it is. Since my promotion, I have now been switched departments (while keeping my current title) and will be reporting to someone new. My new manager is aware of my promotion and mentioned he would send an invite for our one-on-one. So fingers crossed.
Hilary OborghayujieApril 3,2022 at 1:58PM UTC
My question for you, those other colleagues that have received promoted before you, what has been the modern of expressing new promotion, if that can not be done I advised you to considered switching career