Leaving Customer Service

Anonymous

August 12,2022 at 2:59AM UTC

Welcome to Fairygodboss!

We’re the largest online career community helping women achieve their career goals. Gain access to articles, jobs, events, and a supportive network of women and allies. Membership is free, always.

Leaving Customer Service

I’ve been working in customer service and office assistant jobs for over 20 years and I’m over it! What are some less stressful positions that will accept my transferable skills while only having a high school diploma. Non-phone preferably and remote positions, please. Thanks!

Why women love us:

Daily articles on career topics
Jobs at companies dedicated to hiring more women
Advice and support from an authentic community
Events that help you level up in your career
Free membership, always

3 comments

Share your insight

Join an authentic community that helps women support each other at work. Share your professional experience or ask for advice — you can even post anonymously.

3 Comments

Join the conversation

Anne MatsushitaAugust 13,2022 at 3:42AM UTC
Hi! I imagine you have experience working with diverse people, using active listening, demonstrating patience and empathy, problem solving, organizing, etc. which would translate well to many types of roles.
What made your past jobs stressful? To help figure out what to avoid in your next chapter...
AnonymousAugust 13,2022 at 12:38PM UTC
I have all of those skills and then some. I’m just done being on the phones. I’m done dealing with the public. I’m done with ridiculous call center style goals. Plus, I’ve been doing this for so long. I picked these positions because I needed a job and they were always the easiest to get, but now I’m dealing with high anxiety and it’s not an option to work in customer service anymore. I’m good with people, but I’m an introvert and it is just too much people-ing for 8 hours.
Anne MatsushitaAugust 16,2022 at 3:59AM UTC
I hear you! It sounds like you need to step away from those people-facing roles and recharge your batteries. Perhaps you could explore roles like accounting, editing, writing, social media / content management, data analytics, virtual assisting, researcher, paralegal, audits, etc. See how you feel as you're reading job descriptions, then figure out how to close the skills gaps on the ones you're excited by. Best of luck!