I work in a decent sized company.

7 Comments

1. AnonymousAugust 27,2024 at 7:03PM UTC

   Can you print for them in advance?

2. AnonymousAugust 28,2024 at 12:42PM UTC

   No, the venue is all digital, so they don't allow printed tickets.

3. AnonymousAugust 27,2024 at 7:06PM UTC

   I would set up a QR code that can go to a system to check them in. Does the system you are using offer digital check-in? Also, if the venue sends out digital tickets, then the registrants should get an email and they can print it out. I manage very large career events. We do not request paper tickets, and check them in through Survey Monkey and created a QR code that links to it. Hope this helps! I'm in my late 50's, honestly I love technology. I tell people you can stay behind it or stay beside it. I stay beside it and ride along.

4. AnonymousAugust 28,2024 at 1:28PM UTC

   I agree with many of the suggestions. Technology marches on. That said with event planning, typically you're in a position of wanting morale to be high. So, there will be compromise. It's these little things that become big things. If most of the employees don't like or don't use tech - then addressing that has become the real job (all while planning the event)- and you may need help. It may become your boss' job.

   You could aim to solve it on your own (if you have the time and know-how). You may reach out to the venue to ask to speak with someone to problem solve with you (they may have ideas or trainings if they can't solve it for you- which would be better). You may need to alert senior leadership or your boss of the situation/pushback- maybe this is something they can tackle (or at least run defense for you). Or let them know, "I understand, but 'No,' we will not be going backward."

   Other ideas-
   You may wish to enlist a trusted tech-phobe and have a conversation. Ask them what the concerns are and what solutions would be. (The answer is not- do it the way we always did it). Do not over promise and if something is a No, say it. I bet you'll get an idea of what could work. This is also about you having boundaries (with what is your job and how to get it done).

   Remember a lot of this is based on fear. Help them know they're seen- even if they don't get what they say they want. And if it really is Many, then you want to be proactive (and not have complaints on the day of the event). See if there's a workaround - training, a print out, etc.

   Have a great event.
   Good luck.

5. AnonymousAugust 28,2024 at 4:17PM UTC

   LOL, this is exactly what I did, talked to them and dumbed it down so much. I literally had pictures and screen shots in some of the emails I sent out. I have found that some people just aren't happy unless they are complaining!

6. Sangita PatelAugust 28,2024 at 7:35PM UTC

   I have been in the same situation. Are the tickets personalized? I. e. with individual names on it? If your work is in-person, and if you are getting non-personalized bulk tickets, print it out and tell people to come to your cube to pick one up. Sometimes it is really hard to please the people who are set in their old ways, no matter what you do, they will never be happy.

7. Annetta MosesAugust 30,2024 at 4:17AM UTC

   Consider giving the employee benefits for not having the paper ticket. For example, the digital ticket is eco friendly, you don't need to kill a tree to print the tickets. Cost savings, the venue is not charging the additional money it would cost to have paper tickets (layout, paper, ink). Reducing the spread of COVID germs.

   Connect with the venue to see if there is a how to video that explains what is required to get the ticket.

   Good luck.