I have quite a bit of experience in Customer Service, left the industry because of burnout as result l was let go .the company changed ownership and now l am working as Wearhouse Associate which is much more toxic I kept silent while my reputation was marred by rumors and false accusations were mentioned including co worker whom stated openly wanted me fired,and had no problem telling me they didn’t like my personality.Find that’s okay but the company uses a reference company name work number.com that requires businesses to pay for references. The only other way to get a reference is through management How do l obtain a reference without going through the hot line . Many of my colleagues do not care for me and are much younger.