Hi everyone, I’m currently exploring new remote opportunities in Strategic Operations, Program Management, PMO/Governance, Operational Excellence, Process Transformation, and Business Operations roles.
JessIca Murray
Hi everyone, I’m currently exploring new remote opportunities in Strategic Operations, Program Management, PMO/Governance, Operational Excellence, Process Transformation, and Business Operations roles.
Over the past several years, I’ve built a career out of walking into operational environments where the workflows are tangled, the reporting process is being held together with duct tape and determination, and the documentation may or may not exist in six different places at once.
Somehow, this is my favorite kind of work.
My background includes:
• Program & business operations leadership
• PMO governance & process improvement
• Workflow optimization & operational transformation
• SOP & knowledge management development
• Cross-functional initiative leadership
• AI-assisted workflow and documentation optimization
• Jira, Smartsheet, SharePoint, Confluence, ServiceNow, Power BI, and the general art of lovingly wrestling enterprise systems into submission
I’m especially passionate about building scalable systems that make work easier for the humans inside them -improving clarity, reducing friction, and helping teams spend less time fighting broken processes and more time doing meaningful work.
Also deeply experienced in translating “this process has always been broken” into “okay, but what if it wasn’t?”
Always happy to connect with kind people, fellow operations gremlins, governance nerds, PMO folks, AI-in-operations enthusiasts, and organizations looking for someone who can bring structure to operational chaos without becoming a chaos goblin herself.


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