Comcast

"Research the specific team before you join including senior leaders."

"Great benefits culture and politics need lots of improvement though."

"Really great experience, lovely management. Flexible working hours which are great for new mothers."

"Diversity is important but they still have improvements to make to ensure people stay long term. Benefits are great, pay not so much."

"Its a great company to work for, the opportunities with the company are virtually endless and many women are in leadership positions. "

"I love working for Comcast. We have a strong Women's network and Comcast's commitment to DE&I initiatives is felt throughout the company. We have very active ERGs across the entire company who work tirelessly to ensure that everyone's voices are heard and we are able to bring our authentic selves to work every day. There is a lot of work yet to do. While we have not reached equity with our male counterparts yet, I believe fully that Comcast is making the changes at the corporate and leadership levels that are necessary to allow us to continue to grow and evolve. "

"Comcast is a great company to work for. I have not only grown in my career but in my personal life as well. "

"Great work life balance; flexibility. Lots of options for Work from Home. Can't beat the benefits; 401K match, paid maternity, growth opportunities, etc."

"The employer is great with diversity, equity and inclusion but you do need to be prepared to be treated poorly by customers. I have many times been hung up on because they wanted to speak to a man, and we are held to a first call resolution metric. "

"Comcast wants you. The culture celebrates differences and looks for DE&I opportunities especially in their hiring practices."

"Comcast highly rewards hard work. Great benefits and flex days for the "unforeseen event." Highly recommend"

"Lots of interesting job opportunities and ability to move around internally. Great benefits (major service discounts, good amount of time off). Lots of effort put into work culture and events through Employee Resource Groups. As a woman, it is heavily male-dominated from a leadership perspective. Some women have to fight and push for promotions and pay increases but have also seen some breeze through promotion after promotion in no time (usually up to about Director level, then slows). "

"Work varies based on the flow from the customer, so you may be hired full time but be sent home after 2 or 3 hours. This can be a major setback during the initial phase of your employment and cause you to lose money if you are travelling from out of town. The training is not actual training, it consists of listening to someone read word for word from a guide, then you follow the same guide when performing the task. The guides are often vague and not graspable as important facts of processing are just 'known' by those who've worked there long enough. Comments made by long term workers portray this is a trend flowing from upper management and ownership. On numerous occasions local management was heard discussing and being critical of personal and health details of employees to other employees. Make sure to keep your personal life personal. The only feedback you will get is if you do something wrong or perceived as wrong. You are expected to walk in, sit down and commence work without any social chit chat and continue throughout the day in silence. You work autonomously side by side with other workers under cameras and microphones, including the hallways. Every single thing you do, will be timed and logged. This is not a socially happy place. That being said, the work itself can be enjoyable if you like your project and are a quiet and introverted person. Hearing impaired and depressed people seem to do well here. A device with good audiobooks, music or podcasts will make the time a lot more enjoyable. Speed and accuracy are critical, it can help to increase your data entry speed. Although the company is willing to send parts of the work to overseas processing centers, they will not allow work from home options. The majority of the office setup is aesthetically pleasing and ergonomically uncomfortable. Many of the workers have injuries related to the long-term RSI aspects of the job. I would not recommend this job unless; you like to be left alone, you like to follow strict guidelines, you like to be sedentary and indoors, you prefer minimal interaction with other people."

"Opportunities are available if you're friends with the right people. The pay isn't great and recognition isn't always based on performance."

"Connect to and interview the direct reports of people two levels above the role you wish to acquire. Ask about what matters to you."

"Comcast provides great opportunities for it's employees. Full benefits package, progression model in the position and opportunities for growth and promotion. "

"It’s not really what you know but how good you get in with upper managers. Company leaders are like a high school click....no growth if you’re not part of it "

"Talk to current employees in the group you are wanting to interview with."

"Negotiate your first job well. From there it is harder to get significant raises. "

"While I'd say there's still some inequality at the highest levels of leadership, the company is taking steps to improve this as well as hire a diverse workforce across all levels. I remain optimistic. The workforce itself is very family oriented with a significant amount having families themselves. "

"Diversity and inclusion are priority."

"I think it's a good place to work as a woman. The senior leaders are flexible and open to suggestions for imporvement. The company makes it a priority to promote high performing women but it can be a boys club in certain departments (i.e. finance). "

"Great place to work, friendly people and nice perks throughout as well"

"Make your work and results visible outside your direct team, frequently. Seek out opportunities to present your work, team and results to others including executive management. "

"Diversity, lot of opportunities across the company and employee resource groups."

"Speak to women before joining about what you value in an employer to make sure that you are aware of the benefits and trade-offs prior to joining."

"Most of our leadership are men , several men's club exist"

"I would tell another woman to ask your particular manager about work flexibility because it varies so much within the company. If you work at a large site, like corporate headquarters, you will most likely need to be there every day, or almost every day."

"Compensation can be very good. Promotional opportunities will largely depend upon what group you are in. If you see lots of white male faces in the leadership staff, it is a pretty good indication that you may risk note being seen as capable as you really are. "

"Depending on the team, you can run into "boys club" behavior. Performance evaluations are a joke. No matter how hard you push yourself to meet your goals, management will just say you "met expectations" even if you prove you surpassed expectations. Forget promotions because your boss will just forget your original goals and draw up new ones without considering if you met your original ones. Be prepared to be stuck at your job with little room to grow. "

"Come in at leadership level or you won't move up"

"Develop a great poker face and learn how to adjust to the culture quickly. Focus on executing in excellence."

"Find a mentor to guide you and don't trust anyone. only share what you wouldn't mind your whole department knowing. "

"There is a lot of cronyism and managers are clock watchers "

"Be prepared to outshine, out produce and negotiate pay range"

"Efforts are being made but leadership is still very male dominated. While the drive to promote more women into leadership is spoken, somehow its always a man that gets the VP spot. There is such a lack of awareness of unconscious bias and when it is raised, it is scoffed at by the men (who are all the leaders)"

"I've personally not had any issues since starting work 3 years ago."

"Women at Comcast tend to promote and support other women which is wonderful to see"

"Women are not treated fairly and the older you get there the less you will get. You can get no where in Comcast if you are over 50. You will go no where you will be treated like you have no brain and are not capable of going anywhere in this company..my advise is don't start to work for them go somewhere else. I have tried to get to another dept which I am qualified for. I have more experience then the ones they are highering over there and yet they say they found a better fit ..the ones they are highering are younger women who look good but can't do the job."

"Go there, you'll never regret it"

"Never give up & stand your ground. You can do anything that a guy can do. Worked at several different offices. Once you have worked at one location long enough, you're part of the team. Another office I worked at felt like family right away and was treated like one of guys. The one I work at now, feels like a good ol boys club & a girl is the red headed stepchild. It won't always be that way. Just takes time for the guys to not be so intimidated by a woman that can do their job even better than they can. Never give up, trust your intuition when going the the interview. Know that eventually you will be accepted."

"Continue to work hard and your accomplishment will make you succeed and successful."

"The culture at Comcast is very distinct. Upper management is all older white men and the cable industry in general has a reputation of being a bit of a boys club. I do have to say that efforts at Comcast are being made to diversify (including women) but it feels like more of a PR stunt than anything and it is still very hard to climb the career ladder as a woman in this company. Also - there are a LOT of politics within the company and women don't necessarily help other women (in fact, quite the opposite in some instances). Great performance is not necessarily what gets you promoted - self-promoting and upper management relationship building (aka ass kissing) are (unfortunately) more valued, regardless of your level of competence and work. There is also no regard for work-life balance and no onsite childcare. To get ahead, you're expected to move around the country but there are also often job cuts, which are often political vs. based on work performance."

"Meet as many other women as you can. Greet other women as they join."

"Never join a company that is in the process of a merger with a larger company. The company was originally TCI Communications sold to AT&T Broadband, then sold to Comcast. The pension account was disabled for those who worked for AT&T Broadband, so we didn't have control over that money and they didn't tell us that it wouldn't earn anymore dividends. In other words, we got screwed out of years of pension pay! Also, this company only pays women to a certain plateau, even though they will assign you management duties and responsibilities. The company doesn't value the loyal employees that helped build the company to the level it is at now. If they decide to do another merger, you could be the next one on the chopping block during their "across board reductions of staff". Then, they hire in contractors so they don't have to pay out benefits and give vacation time."

"Be yourself and stand up for your experience"

"Negotiate like a man. The benefits are amazing, including family and maternity leave."

"I've worked here for 32 years, don't take customer complaints personal. Treat customers and fellow workers how you would like to be treated and don't play into any drama in the workplace. Don't date co-workers, don't create drama, work hard and be nice. Benefits are fantastic, leave and vacation time are great. Learn all you can about every aspect of the company. If you want to advance, take on challenges, do all the extra training available, volunteer for anything. Don't complain and whine, it's a job you are being paid for go above and beyond for external and internal customers! Love this place."

"Pretty new not sure what to think yet"

"It is a physical and mental job. I wish I had been more prepared for the men I worked with. Not all men are responsive to a woman doing the same job as them.Some men feel threatened by women doing such a job."