Employees lose time, productivity and sleep over conflicts, critical co-workers, constant interruptions, and other un-necessary workplace drama. Leadership expert Beth Caldwell will walk you through practical and easy-to-implement strategies that will help you address uncomfortable situations, conquer conflict, reduce anxiety, and still get work finished on time. 

Warning: Awkward conversations and progress may occur immediately. 

Attendees will learn:

• Tools to handle chronic interruptions and drama quickly
• How to prepare for a conflict conversation
• How to help team members cope with change
• How to manage criticism
• Practical tips to deal with difficult people and situations