Conquering Conflict and Addressing Awkward Situations at Work
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Employees lose time, productivity and sleep over conflicts, critical co-workers, constant interruptions, and other un-necessary workplace drama. Leadership expert Beth Caldwell will walk you through practical and easy-to-implement strategies that will help you address uncomfortable situations, conquer conflict, reduce anxiety, and still get work finished on time.
Warning: Awkward conversations and progress may occur immediately.
Attendees will learn:
Tools to handle chronic interruptions and drama quickly
How to prepare for a conflict conversation
How to help team members cope with change
How to manage criticism
Practical tips to deal with difficult people and situations