Event details
Not all career paths are linear, and that’s what makes them unique. In this exclusive conversation with three senior leaders at TruGreen, a leader in the lawn care industry, we’ll explore how each of them carved out a unique career path, discovered their voice, and built meaningful, purpose-driven careers in a traditionally male-dominated industry. Join us for a behind-the-scenes look at what a day in the life looks like for women leading key areas of TruGreen’s business—from customer experience to revenue strategy.
Join us for this webinar, where you’ll learn about:
How to find passion and purpose at work
The most rewarding (and challenging) parts of these leaders' roles
Advice on advancing your career
The culture at TruGreen and how it supports continuous growth
Whether you're new to the workforce, considering a career pivot, or working toward a leadership role, this conversation will leave you inspired to explore a variety of career paths.
This event will be recorded and posted here following the event. We'll also email the recording directly to everyone who registers. By registering, you agree to share your email and profile information with the participating company.
Want to attend but can’t make the webinar date work? No problem! Register anyway and we’ll send you the recording for you to watch on your own time.
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Meet the speakers
Kate Oliver
Sr. Director of Customer Experience, TruGreen
Kate Oliver, Senior Director of Customer Experience at TruGreen, leverages her deep expertise in customer service and operational leadership to drive initiatives that enhance the overall customer journey. Her role is crucial in supporting the company’s mission of delivering exceptional lawn care and outdoor services by ensuring every customer interaction reflects TruGreen’s commitment to quality and satisfaction. With extensive experience in customer experience management and process improvement, Kate focuses on developing innovative strategies to improve service delivery, increase customer loyalty, and foster a customer-centric culture across the organization. Since joining TruGreen, she has implemented new programs that elevate the customer experience, streamlined service processes, and utilized advanced analytics to better understand and meet customer needs. Her leadership aligns with TruGreen’s dedication to building long-term relationships and providing outstanding support that helps differentiate the brand in a competitive market.
Amy Phelps
Sr. Director of Revenue Finance & Workforce Management, TruGreen
Amy Phelps, Senior Director of Revenue Finance and Workforce Management at TruGreen, applies her extensive expertise in financial strategy, revenue analysis, and workforce planning to support the company’s growth and operational efficiency. Her role is essential in ensuring that TruGreen maintains a strong financial foundation while effectively managing its workforce to meet evolving business demands. With a comprehensive background in finance, revenue management, and strategic planning, Amy is dedicated to optimizing financial performance and workforce allocation. Since joining TruGreen, she has successfully implemented innovative financial reporting systems, improved forecasting accuracy, and developed workforce strategies that align with the company's expansion goals. Her efforts contribute to TruGreen’s mission of sustainable growth, ensuring the organization has the right financial and human resources in place to drive long-term success and deliver exceptional service to customers.
Julie Burt Dixon
Director of Contact Centers, TruGreen
Julie Burt Dixon, Director of Contact Centers at TruGreen, leverages her extensive leadership and operational expertise to optimize the company's customer service functions. Her role is pivotal in ensuring that TruGreen delivers an exceptional customer experience by leading a high-performing contact center team dedicated to supporting the organization’s mission of creating healthy, lush lawns for every customer. With a proven track record in contact center management and process improvement, Julie focuses on enhancing operational efficiency, driving team engagement, and implementing innovative solutions to meet the evolving needs of customers and the business. Since joining TruGreen, she has successfully streamlined contact center operations, fostered a culture of continuous improvement, and integrated advanced technologies to improve service delivery. Her contributions directly support TruGreen’s commitment to providing outstanding customer support and building a strong, loyal customer base.