I’m currently exploring opportunities where I can leverage my background in customer success, operations, and program management.

I’m currently exploring opportunities where I can leverage my background in customer success, operations, and program management. Ideally, I’m looking for roles such as Customer Success Manager, Strategic Program Manager, Customer Operations Manager, Implementation/Onboarding Manager, or Partner/Account Management roles within SaaS, healthcare technology, fintech, or other data-driven industries.

Over the past 8+ years, I've worked across SaaS, fintech, and healthcare organizations helping teams improve how they deliver value to customers. My work has focused on building scalable processes, improving service operations, and turning customer insights into strategies that drive retention, adoption, and measurable business outcomes.

Throughout my career, I've led cross-functional initiatives that improved service delivery, strengthened customer relationships, and helped organizations operate more efficiently. I've partnered closely with product, analytics, engineering, and operations teams to translate customer needs into practical solutions that improve both the customer experience and internal performance.

My preference is remote or hybrid, but I’m open to the right opportunity. I’m currently based in Chicago and would also consider roles that offer relocation or travel.

Anyone willing to connect or know a friend please reach out if you see where you can assist.