#327153
EHOLDER MANAGEMENT: Collaborates with cross-functional teams, including developers, product managers and business partners to ensure configurations align with standards and Animal Nutrition & Health commercial goals.
INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.
APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases.
USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.
VENDOR MANAGEMENT: Supports activities with software vendors.
Other duties assigned.
Qualifications
Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.
Preferred Qualifications