Senior Regulatory Compliance Analyst

JOB DESCRIPTION

Sr. Privacy Analyst (Web Tech)

Description

The Senior Privacy Analyst is responsible for managing and maturing the enterprise Web Technology program. The role serves as the primary program and project management resource for multiple concurrent workstreams, bringing structure, coordination, and accountability to complex cross-functional activities.

The ideal candidate is a strong project manager who is highly organized, detail-oriented, personable, and able to work independently, with the ability to translate privacy requirements into practical business actions. The ability to learn quickly and execute strategic direction is more important than deep Web Technology expertise, although experience with privacy, compliance, or regulated environments is preferred as the Senior Privacy Analyst will also support broader privacy compliance initiatives across the organization.

Responsibilities

Web Technology Privacy Program Management

• Lead the day-to-day management and coordination of the Web Technology privacy program across multiple concurrent workstreams.
• Translate Privacy leadership strategies and priorities into actionable plans, processes, and workstreams.
• Develop and maintain project plans, timelines, milestones, action items, dependencies, risks, decisions, and deliverables.
• Coordinate across Privacy, business, technology, legal, compliance, and other stakeholders to drive progress and accountability.
• Identify barriers and risks, facilitate resolution, and escalate issues requiring leadership attention.
• Develop clear program documentation, status reporting, dashboards, and leadership updates.
• Establish and improve program processes and governance to increase consistency, efficiency, visibility, and audit readiness.

Privacy Advisory Support

• Apply working knowledge of privacy and data protection requirements to support other Privacy initiatives.
• Provide practical guidance to business partners on privacy-related matters, including data handling, consent, and disclosures.
• Support privacy reviews and risk assessments involving digital technology, vendors, AI, analytics, and other data-driven initiatives.
• Support privacy-related contract reviews, due diligence questionnaires, RFPs, and other inquiries regarding the organization's privacy program.
• Effectively report on privacy compliance performance, risks, and key performance indicators to key stakeholders, including executive leadership.
• Collaborate with and mentor privacy investigators and junior compliance analysts to support their development and contribute to a more robust and agile Privacy program.

Minimum Qualifications

• Bachelor's degree in a related field or equivalent relevant experience.
• 5+ years of experience managing complex projects, programs, or cross-functional initiatives in a corporate or regulated environment.
• Demonstrated experience independently managing multiple concurrent workstreams, including planning, tracking, stakeholder coordination, and status reporting.
• Experience working in privacy, compliance, legal, risk management, technology, healthcare, or another regulated environment.

Preferred Qualifications

• PMP or comparable project/program management certification or formal training.
• Experience supporting privacy, data protection, compliance, risk, or regulatory programs.
• Health insurance, healthcare, or other highly regulated industry experience.
• Experience with website privacy, digital technologies, tracking technologies, consent management, analytics, AI, or emerging technologies.
• Master's or other advanced degree.

Knowledge, Skills, Abilities

Program & Project Management

• Strong project/program management, organization, prioritization, and attention-to-detail skills.
• Ability to independently manage multiple complex workstreams and drive work through completion.
• Ability to create structure around complex or ambiguous work, anticipate barriers, and determine appropriate next steps.
• Ability to execute leadership direction while exercising sound judgment about when to resolve issues independently and when to escalate.
• Ability to quickly learn new subject matter and adapt as business, regulatory, and technology priorities evolve.

Web Technology & Privacy Operations

• Working knowledge of U.S. privacy and data protection requirements, including HIPAA, HITECH, state consumer privacy laws, and other healthcare privacy requirements.
• Familiarity with digital privacy, websites, tracking technologies, consent mechanisms, disclosures, or related concepts is preferred but not required.
• Ability and willingness to quickly develop working knowledge of Web Technology privacy concepts.

Communication & Collaboration

• Excellent written and verbal communication skills, with the ability to make complex topics clear and actionable.
• Strong interpersonal skills and ability to coordinate effectively across business, technology, legal, compliance, and other functions.
• Ability to facilitate productive meetings, clarify decisions and ownership, and drive timely follow-through.
• Ability to influence outcomes and create accountability without direct authority.
• Demonstrated initiative, adaptability, sound judgment, and a collaborative, personable working style.

RESPONSIBILITIES

Coordinate and mentor regulatory compliance analysts with the development and implementation of compliance programs and regulatory requirements, including: enterprise policies & procedures, audits, surveys, legislation, complex multi-state product, network, rate, and/or entity-related filings.

Collaborate with and influence the business in providing regulatory filing strategy of form, rate, network, entity filings, compliance, etc.

Provide complex research, review, and detailed analysis of state-specific regulation, legislation, mandates, and filing requirements.

Create and maintain compliance and regulatory program processes, which may include general compliance, regulatory filing, and oversight and monitoring functions.

Provide cross-team/functional engagement to ensure timely execution on deliverables, and transparency to affected subject matter experts.

Review and analyze state regulator findings & objections; research and prepare concise communications to impacted business areas/workgroups, and assist with response development.

Effectively communicate state-specific changes to the business resulting from regulator reviews or legislative/regulatory changes.

Effectively report on compliance/regulatory performance and program effectiveness through work status, accomplishments, KPIs and risks to key stakeholders.

Work directly with various business teams to implement procedures and/or develop new products which comply with federal, state, and local regulatory standards.

May enforce insurance compliance by developing and implementing internal compliance monitoring and auditing tools, and conducting compliance audits.

QUALIFICATIONS

Minimum Qualifications

4+ w/Bachelor's degree

Additional Experience

Health insurance regulatory experience preferred

Knowledge, Skills, Abilities

Knowledge of health care industry issues and understanding of compliance, audit, or risk management functions.

Working knowledge of insurance terminology.

Strong organizational and prioritization skill sets that enable one to drive toward outcomes in complex, ambiguous work.

Ability to demonstrate agility and a growth mindset when navigating the complex and ambiguous.

Working knowledge of regulator filing portals.

Proficiency with the Microsoft Office Suite, including Word, Excel, Outlook, Teams, etc.

Working knowledge of Westlaw or other legal research databases.

Working knowledge of SharePoint.

Ability to collaborate, mobilize others, and influence without authority by building trust and communicating effectively.

Capacity to demonstrate innovative and strategic thinking by questioning the derivation of facts, challenging conclusions, identifying assumptions and biases, and making decisions with incomplete data.

Skillset in bringing the team to high levels of achievement by finding lessons and inspiration in the success of others.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 20. $71,400 - $149,500

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

ABOUT THE TEAM

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, Hawaii, Maine, Nebraska, New Hampshire, North Dakota, Oklahoma, Vermont, West Virginia, Wyoming, Washington DC, Puerto Rico or other US Territories or outside of the United States at this time.