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digital banking/financial solutions, especially for direct-to-consumer (D2C) platforms.
• Consumer Journey Design: Experienced in designing, building consumer journeys across multiple channels (website, mobile, etc.).
• Technical Expertise:
• Techno-commercial experience in BFSI.
• Coding exposure and understanding of platforms, APIs, and microservices.
• Data Handling: Hands-on experience with data and solving related challenges.
• Consumer Insights: Experience writing detailed product specs and documentation for consumer insights.
• Business Analytics: Experience with the Business Analytics Unit of a Bank/NBFC is beneficial.
• BI Tools: Proficiency in BI tools like Tableau, Qlik.,.
• Credit Scores: Understanding of credit scores.
• Partnership Management: Ability to evaluate partnerships.
• Skills: Good comprehension experience balancing longer-term projects with bugs and customer requests. Experience communicating complex technical concepts to a variety of audiences. Product development and project management skills.
Qualifications
End to end ownership of D2C journey for Experian
• Journey Management for Consumers
• Profitably Growing the D2C consumer base
• New Product Development for using consumer base
• Project Management [RFP, BRD, Scoping, Execution]
• Vendor Management
• Code Integration
• Solutioning
• Go to Market Strategy
• Portfolio Revenue Management & building credit awareness programs
• Compliance, Legal & Infosec interventions
• Train and partners
• Presales support
• Collaborate to resolve and deliver goals
Additional Information
Role Location: Mumbai
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