1,619 jobs for "Service Advisor"

About this role

Team Overview

BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations.

About this role

We are looking for an experienced Salesforce Quality Assurance professional to join our team at BlackRock. As a Salesforce QA, you will perform test planning and execution across declarative and programmatic Salesforce features, including flows, validations, security configurations, integrations, and managed packages. You will be responsible for designing and executing comprehensive test strategies for one of the key integrations that our Salesforce environment has while identifying risks early in the development lifecycle. Success in this role requires strong Salesforce platform knowledge, a detail-oriented mindset, deep understanding of business processes, and a passion for improving quality through structured processes, automation, and continuous collaboration.

Key Responsibilities

• Develop and execute test plans tailored to Salesforce-specific functionalities that use Flows, Triggers, Apex Jobs, and others.

• Perform integration, API, regression, functional testing; perform data analysis and validation testing.

• Work on ensuring the correct implementation and integration of 2 systems: Salesforce and External System that uses MySQL DB, with a strong focus on data synchronization process and testing event-driven architecture.

• Design, develop, and maintain automated test scripts for Salesforce applications and integrations using Copado Robotic Testing tooling.

• Partner with developers, product owners, and business analysts across the teams to ensure a comprehensive understanding of testing requirements and business processes.

• Collaborate with the team to improve documentation and testing processes.

• Communicate testing progress, challenges, and resolutions to the team in a clear and timely manner.

• Operate in a fast-paced operating environment with experience supporting multi-org Salesforce setup.

• Perform other testing-related tasks as required, ensuring alignment with organizational goals.

Qualifications

• Bachelor's degree in Computer Science, Data Science, Math, or related field, or equivalent industry experience.

• At least 7 years of experience in software testing, with a focus on Salesforce applications preferred.

• Strong foundation in Apex and familiarity with Salesforce-specific automations (e.g., Flows, Triggers), Apex Jobs, and event-driven software.

• Proficient in Salesforce query languages (SOQL and SOSL) and API technologies (SOAP and REST).

• Strong experience in Integration testing.

• Experience with object-oriented programming languages (e.g., Python, JavaScript, TypeScript, or Java).

• Familiarity with quality metrics, including escaped defects, reliability, repeatability, and resiliency.

• Strong interpersonal and communication skills to build partnerships with business teams and advocate for software quality principles.

• Strong knowledge of SQL and ability to navigate relational databases.

• Experience in testing applications that use AWS, event-driven architecture, Python and MySQL database

• Understanding of REST applications and Client Server interactions

Highly Desirable Skills/Experience

• Related experience in the financial or investment sector

• Experience in working with Copado Robotic Testing or Provar

• Certifications in quality-related frameworks (ISTQB, Salesforce, ScrumOrg)

For SF4-San Francisco - 400 Howard Street and SAU - 3 Harbor Dr, Suite 204, Sausalito, CA Only the salary range for this position is USD$155,000.00 - USD$210,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

For AT8 - 725 Ponce de Leon Ave NE, Atlanta Only the salary range for this position is USD$140,000.00 - USD$195,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we've provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

About BlackRock

BlackRock is a global investment firm, trusted to manage more assets than any other.

Size: 10,000+ employees
Industry: Finance: Asset Management

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