EPD Operations Manager

the systems, rhythms, and strategic initiatives that keep our entire engineering, product, and design org moving fast and aligned. You'll be the connective tissue that keeps all of EPD operating at peak velocity, with visibility and influence across the whole company. If you want to be a force-multiplier with org-wide impact instead of optimizing in a silo, this is it.
About the role

• Drive end-to-end planning, execution, and delivery across Underdog's 200+ person EPD organization, connecting strategy to outcomes and improving how the entire org operates
• Own and optimize the operating cadence including town halls, leadership reviews, planning cycles, and monthly updates to ensure consistent organizational rhythm
• Manage cross-functional product delivery updates, including bi-weekly All Hands presentations and monthly company-wide product update decks
• Assess and improve productivity systems (Jira, GitHub, Notion) and SDLC workflows, identifying bottlenecks and implementing solutions that increase visibility into priorities, timelines, and risks
• Lead strategic initiatives that require cross-functional partnership on quick timelines, supporting emerging roadmap priorities with high complexity and high returns
• Build and maintain relationships with Directors+ across Engineering, Product, and Design to understand pain points and accelerate solutions
• Establish feedback loops (surveys, retros) to surface org health insights and drive continuous cultural improvements

Who you are

• 7+ years of experience in Technical Program Management, Product Operations, or Engineering Operations roles at scale
• Proven track record of driving operational excellence across large, complex EPD organizations (150+ people), not just individual teams
• Expert in managing productivity systems and tooling at scale, with hands-on experience optimizing Jira, GitHub, Notion, or similar platforms
• Skilled at building and maintaining cross-functional relationships with senior leaders, earning trust and driving alignment without direct authority
• Strong communicator who can distill complex information into clear, actionable actions and updates for diverse audiences from ICs to executives
• Highly organized with exceptional program management skills-you bring structure to ambiguity and can juggle multiple high-priority initiatives simultaneously
• Action-oriented operator who cares deeply about velocity, quality, and impact-you give a sh*t and push to perform

Even better if you have

• Engineering or technical background with hands-on software development experience

• Experience supporting or implementing AI-powered development tools, automated testing, or SDLC acceleration initiatives

• Track record in high-growth startup or scale-up environments where you've built operational frameworks from scratch

• Background planning and executing major org events like hackathons, offsites, or engineering summits

• Experience with DX (Developer Experience) improvements, engineering onboarding programs, or technical training initiatives

• Familiarity with sports, gaming, or consumer product companies operating at scale

• Previous experience as a force-multiplier IC who elevated an entire organization's operational maturity

Our target starting base salary range for this position is between $152,000 and $190,000, plus target equity. The starting base salary will depend on a number of factors including the candidate's skills and experience, among other things.
What we can offer you:

• Unlimited PTO for full-time employees (we're extremely flexible with the exception of the first few weeks before & into the NFL season)

• 16 weeks of fully paid parental leave

• Home office stipend

• A connected virtual-first culture with a highly engaged distributed workforce

• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

#LI-REMOTE

We're a remote-first company and value in-person connection. That said, we expect everyone to gather 2-3 times per year for team and company offsites, trainings, and more.
T his position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

California Applicants: Review our CPRA Privacy Notice here .