client success manager Job Reviews
Women who are client success managers have an overall job satisfaction level of 2, 0% of them believe there is gender equality in their firms, and make an average salary range of $50k-$80k.
It's a really small company. The decision makers are old-school men paired with a few women. As a start-up, the money comes in from predominantly all men. In the role of Client Success Manager, we are asked to essentially smile and charm instead of using our knowledge of best practices and implementation/on-boarding, even though we know the product more than most. When women CSM's need assistance from Tech or Sales, it takes longer to get a response than with our male counterparts. Similarly, the will go to our male CSM counterparts for things related to product knowledge, QA, etc. even though our skill sets are the same. All of the leadership team has children (except one women) - and I do feel they are all fair about taking time off to do family stuff. An example is being on a screen share with a remote project manager and his kid kept popping in and saying hi.