Hey girl. First and foremost. You’re not stupid. Everything’s ok.
Now as far as this task goes has anyone sat down to watch YOU drive it and guide you along the process? That’s a kinetic learning style and it’s one of the most common learning styles: learning by doing.
Have you had someone record themselves going through the process so you can watch it and watch it again? That’s visual learning. If you just need to see it over and over and over then you may need to really invest some time (maybe even after work if you’re salary) to really memorize what you’re supposed to do.
If the manager is saying it’s wrong but is just deferring it to FOUR other people to explain maybe it’s time to ask if the manager needs to be the one to train you on it?
Maybe your coworkers don’t actually know how to train. It’s a little ridiculous that 4 people need to be involved for one person to understand one task. Someone’s not doing their job (and I have a feeling it’s not you).
First step, act confident. You CAN do this.
Second step, understand where exactly in the process you’re getting confused. Come up with really specific questions (when I click on this, this is supposed to happen, but it’s not, what am I doing wrong? - for example)
Third step, determine how someone needs to teach it to you (by doing, by recording, etc.), and more importantly WHO needs to teach it to you. Not letting the manager keep delegating what should be their job.
Good luck, you got this.
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