I’m 7 months new to a company and I’m struggling in one aspect of a weekly task.

I’m 7 months new to a company and I’m struggling in one aspect of a weekly task. Three of my coworkers made it easier to understand but my boss told me I need to train with another coworker that I’m just not understanding and very different than my other trainer have directed me on. In my decades of working, Ive never felt so upset and stupid. I’ve talked to my boss several times and even worked with someone else before my training today. She said it was all wrong. It’s a terrible feeling.

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7 Comments

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  1. Anonymous

    Hey girl. First and foremost. You’re not stupid. Everything’s ok.

    Now as far as this task goes has anyone sat down to watch YOU drive it and guide you along the process? That’s a kinetic learning style and it’s one of the most common learning styles: learning by doing.

    Have you had someone record themselves going through the process so you can watch it and watch it again? That’s visual learning. If you just need to see it over and over and over then you may need to really invest some time (maybe even after work if you’re salary) to really memorize what you’re supposed to do.

    If the manager is saying it’s wrong but is just deferring it to FOUR other people to explain maybe it’s time to ask if the manager needs to be the one to train you on it?

    Maybe your coworkers don’t actually know how to train. It’s a little ridiculous that 4 people need to be involved for one person to understand one task. Someone’s not doing their job (and I have a feeling it’s not you).

    First step, act confident. You CAN do this.

    Second step, understand where exactly in the process you’re getting confused. Come up with really specific questions (when I click on this, this is supposed to happen, but it’s not, what am I doing wrong? - for example)

    Third step, determine how someone needs to teach it to you (by doing, by recording, etc.), and more importantly WHO needs to teach it to you. Not letting the manager keep delegating what should be their job.

    Good luck, you got this.

  2. Anonymous

    Thank you. Yes both training styles, her leading or me leading. But every item we need to review is different but to your point, there should be the same steps and some additional steps to follow to find the root cause. She’s all over the board and she’s also very condescending on top of it. I’m trying to get that out of my head as I need to learn and then minimize my time spent with her. As I mentioned, even our director says it might be too much in the weeds and shed have some answers and a simple checklist. But instead, I’m training with this woman again on Monday.

  3. Anonymous

    I would sit the boss down and let her know how you learn new things, be specific about what you are stuck on and how you are getting differing direction from the folks she sent you to. If that does not help seek out your HR business partner and ask them to help you get past this hump.

    Everyone learns differently. For example some folks are visual learners and need to see someone else do it before they can. Others read manuals, etc. Don't beat yourself up about this give yourself time to absorb and learn.

  4. Anonymous

    Thank you. I’ve had these conversations weekly. I also spoke with our director and she advised not to stress, it’s less than 5% weeks f our job. She was great and said there’s a simplified checklist I can use and I’m already spending too much time on this task. It was a great conversation… then came Friday, with a meeting with the same co-worker trainer. It’s like nails on a chalkboard for me and my requests have fallen on deaf ears.

  5. Anonymous

    That’s my gut opinion especially as I worked on this task with a former coworker off the record and I got it! Then I met with my trainer and she advised it was all wrong. It’s extremely frustrating as a simple resolve is to have me train with another person on the team. I’m not this type of person either, I’m having such anxiety and even today I was going through all the steps in my head, trying to connect the dots. I can’t even get this out of my head on weekends. It’s so not me. Thank you for confirming what I’ve been feeling.

  6. Anonymous

    My boss has yet to speak with me and my trainer keeps putting appointments on the calendar. I’ve never felt such anxiety and feel like quitting. I’m trying to collect my words when I speak to my boss but it appears his solutions is just more time with a trainer I’m not connecting with. Truth be told, she has a very condescending tone.

  7. Anonymous

    So the saga continues. The director I spoke with never had a conversation with my boss about the checklist and simplified training she spoke of to me. I am not sure if that mattered as, he had less than 10 minutes for me was brief with other topics I brought up and on said topic, spoke professionally and from the heat - he had nothing; even though he was to have received "coaching" from our director (she told me). The he mentioned I am have other more menial work that my other team members as I have a 3rd less account that the other team members - I did the math - it is just not true. My perception was he's saying I am not carrying my fair share, which again is not factually. I can certainly take on the menial work but let's be fair here. Its never easy for anyone to raise their hand and admit they dont get something and definitely not my style - but the no sleep and heart palpitations....so I raised my hand numerous times and not sure what else to do - do I try for another position in the company or make the decision to leave. My director seems to get it and a good leader, but then again, she never spoke to my boss.

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