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Anonymous

February 28,2024 at 5:40PM UTC

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Hi! As I grow in management I'm learning more finesse is needed when saying "no" to people above me in the pecking order; mainly that you can't say no. What tips do you have for saying yes but no?

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Alexis GladstoneFebruary 28,2024 at 7:35PM UTC
It depends on why you're saying no.
If it's a capacity issue, I'll ask about priorities based on X, Y, and Z I already have on my plate. Or asking how they see it fits into the goals/strategy of the organization. If it's something else and you're able, ask for a day to think about it. That gives you time to formulate a response where you can share a bit of a plan so they can see the amount of time and resources.

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