I am 58 years young, I have excellent customer service and critical thinking skills.

Chris Glembocki-Volbrecht

January 20,2024 at 4:22PM UTC

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I am 58 years young, I have excellent customer service and critical thinking skills. I was an Emergency medical technician for over 15 years. Have worked in customer service for over 30 years. I love a challenge, however, I will be losing my job within the next few months as the company is fazing out our division. I am very concerned about being able to get another job to get me through to retirement. I think people see my skill, but realize my age an look for someone younger. I am not sure how to get past that. Any advise?

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AnonymousJanuary 20,2024 at 5:38PM UTC
Start looking into Emergency Management systems in your local or state area job boards. If you are working for a contractor whose term is ending and not being renewed, there is always a chance of latching on to the company who gets the contract. You could also be able to work for dispatch in the 9-1-1 system (an area where physical skills are not as much required as some EMT positions, and thus less likely to be where age is as big a factor). The big benefit of working for a state or other government agency is there are nice benefits and pensions.
Think about your transferable skills, there are a lot of ways they can be used. Some companies have onsite EMT personnel, especially warehouses or large companies where accidents can occur (think Amazon, big-box stores, etc.).
If you're not disillusioned about a contract position, you might also start looking at security companies that provide EMT services.
I'm sorry to hear about your dilemma, but at least you have some time to find something else.
AnonymousJanuary 20,2024 at 5:47PM UTC
you won't know until you try. Make sure that your resume, credentials and references are all super current. Make sure that you LOOK current (for interviews). Chin up. you've got a valuable skill set and someone will want you!
AnonymousJanuary 20,2024 at 7:42PM UTC
Try to find a way to demonstrate currency in job skills, and leave out any job over 20 years ago. Ageism is real!
Marlene HunterJanuary 20,2024 at 8:09PM UTC
I'm working beyond mu my worth. I went through same thing. However I think some our age have a lot to offer. I found a free career coach in Houston but mostly our times process are on zoom. I also like customer service and she suggest doing what my strengths are but meets me in my process and where I sm
Maegan, Nike Sales Rep & Career CoachJanuary 22,2024 at 12:48PM UTC
Use your extensive experience as your strong suit, and emphasize your ability to learn and grow.