How do I deal with working with a manager who is very pushy with sales?

How do I deal with working with a manager who is very pushy with sales?

I work at a gym part-time while I search for employment elsewhere more in line with what I went to college for. My manager (operational and sales) is not a bad or mean person, but she is VERY pushy with sales.

There are negative reviews of the place that call her out personally for just how pushy she is, talking about how they come in and feel like she bombards them to buy something, and if they leave without buying a membership she will actually follow them outside to their cars, still trying to sell it to them (I have seen this happen with my own eyes).

Where this affects me is that she expects her front desk people (me being one) to be just as pushy as she is. She is constantly telling us to upsell and bring in more people for memberships and the like. And if she feels like we don't do it enough, she will pull us aside and tell us that we should sell more and that 'sales are down so we need to push more'. Yet, at the same time, we are not allowed to know any membership prices and cannot discuss prices with potential members - only she can do that.

I'm not a pushy person. She's not going to change. How do I deal with her constantly telling me to sell more?

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3 Comments

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  1. Anonymous

    It's not going to happen. Are you strictly commission, or are you on a salary? My suggestion is to get out of there as fast as possible. I endured it for two years selling cars, and it was he-- the whole time.

  2. Anonymous

    I am hourly, and I certainly don't plan on being there longer than I must. I just can't afford to be jobless right now.

  3. Anonymous

    That's why I had to endure two years of it. I kept looking the whole time. This was about 10-11 years ago.

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