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This event is over. A recording is available below.

From Transaction to Relationships: Leveraging Emotional Intelligence In Sales

Monday, April 29, 2024
12:00 PM - 1:00 PM ET
Webinar
250 attending
Sponsored by
 BlackRock
BlackRock
From Transaction to Relationships: Leveraging Emotional Intelligence In Sales
WEBINAR
Monday, April 29, 2024
12:00 PM - 1:00 PM ET
Sponsored by
 BlackRock
BlackRock

Event details

Join us to learn how you can use emotional intelligence to build stronger relationships with customers. Our subject matter experts at BlackRock will share tips, tricks, and best practices to reinforce your relationships by understanding and applying key concepts like self-awareness, self-regulation, motivation, empathy, and social skills. You’ll learn why emotionally intelligent sales professionals outperform their peers and discover practical strategies for enhancing your own emotional intelligence.

In this webinar, you’ll learn about:

  • The importance of emotional intelligence in sales interactions
  • Strategies for enhancing self-awareness and self-regulation to improve sales performance
  • Techniques for leveraging motivation to drive sales success
  • The role of empathy in building stronger connections with customers
  • Practical tips for developing social skills to foster meaningful relationships
  • Learn about career opportunities in sales at BlackRock

This event will be recorded and posted here following the event. We'll also email the recording directly to everyone who registers. By registering, you agree to share your email and profile information with the participating company.

Want to attend but can’t make the webinar date work? No problem! Register anyway and we’ll send you the recording for you to watch on your own time.


 BEST PRACTICES FOR JOINING THE EVENT

  • For the best experience, join this event from the latest version of Chrome or Firefox on a desktop computer and disable VPN networks. 
  • If you are on a work network or any network behind a firewall, we strongly recommend speaking with your IT department or network administrator IN ADVANCE of the event to ensure you have the best setup to enjoy the event. When you do, please give them the websites to whitelist and the ports to open as noted in this article. 
  • If you experience any technical difficulties, you can reference this guide, test your streaming setup
  • If you experience any freezing or lagging during the event's live stream, please refresh your page or paste the URL into a new browser window.
  • You can also contact RingCentral support.

Meet the speakers

Laura Malvaez, CAIA, Director, BlackRock

Laura Malvaez

CAIA, Director, BlackRock

Laura Malvaez

CAIA, Director, BlackRock

Laura Malvaez, CAIA, Director, is a member of BlackRock's Financial Institutions Group. She is responsible for developing and maintaining institutional relationships with insurance clients. Prior to joining Blackrock, she was the head of AIG Investments Quantitative Portfolio Strategies team, closely collaborating with AIG’s Chief Investment Officers to integrate a quantitative framework to the firm’s strategic asset allocation decisions. From 2015 until 2020, Laura was a fixed income and derivatives portfolio manager at AIG’s third ...

Jasmine Bouie, Market Leader, BlackRock iShares

Jasmine Bouie

Market Leader, BlackRock iShares

Jasmine Bouie

Market Leader, BlackRock iShares

Jasmine Bouie (Associate) serves as the iShares Market Leader for Southern Indiana, Kentucky, and Cincinnati, joining BlackRock in 2022. Before joining BlackRock, Jasmine worked at Raymond James Financial as a Portfolio Consultant covering the South Florida territory. Her areas of expertise focus on comprehensive portfolio consulting to cross-channel advisors and relationship management. Jasmine received her BS in Finance and Business Management from Florida State University. In 2021, she earned her Accredited Investment Fiduciary (AIF®) ...

 Lauren Cataneo, Associate, Market Sales Partner, BlackRock

Lauren Cataneo

Associate, Market Sales Partner, BlackRock

Lauren Cataneo

Associate, Market Sales Partner, BlackRock

Lauren Cataneo, Associate, is a Market Sales Partner supporting the NYC Mid Atlantic Region of BlackRock's Retail U.S. Wealth Advisory business. Lauren's responsibilities include providing sales support to the USWA sales distribution teams and client service needs to US Financial Advisors across Open-End Funds, Closed End Funds, iShares ETFs, SMAs and Alternative Products. Lauren joined BlackRock in February of 2022. Prior to BlackRock, Lauren worked at Merrill Lynch as a Client Associate assisting Financial Advisors in handling their ...

Laura Malvaez, CAIA, Director, BlackRock

Laura Malvaez

CAIA, Director, BlackRock

Laura Malvaez, CAIA, Director, is a member of BlackRock's Financial Institutions Group. She is responsible for developing and maintaining institutional relationships with insurance clients. Prior to joining Blackrock, she was the head of AIG Investments Quantitative Portfolio Strategies team, closely collaborating with AIG’s Chief Investment Officers to integrate a quantitative framework to the firm’s strategic asset allocation decisions. From 2015 until 2020, Laura was a fixed income and derivatives portfolio manager at AIG’s third party asset manager affiliate (FPCM). Before that, Laura was based in the UK, where she spent seven years as a senior derivatives trader in the cross-assets trading group at Ignis Asset Management, where she played a central role in managing liability aware investments for life insurance and annuity portfolios. She also has experience in market and credit risk management from her roles at Barclays Capital, UK and the Sociedad Hipotecaria Federal in Mexico. She earned a Master of Science degree in Mathematical Modelling and Scientific Computing from the University of Oxford, UK and a degree in Actuarial Science from the Instituto Tecnológico Autónomo de México. She is a Chartered Alternative Investment Analyst (CAIA).
Jasmine Bouie, Market Leader, BlackRock iShares

Jasmine Bouie

Market Leader, BlackRock iShares

Jasmine Bouie (Associate) serves as the iShares Market Leader for Southern Indiana, Kentucky, and Cincinnati, joining BlackRock in 2022. Before joining BlackRock, Jasmine worked at Raymond James Financial as a Portfolio Consultant covering the South Florida territory. Her areas of expertise focus on comprehensive portfolio consulting to cross-channel advisors and relationship management. Jasmine received her BS in Finance and Business Management from Florida State University. In 2021, she earned her Accredited Investment Fiduciary (AIF®) designation.
 Lauren Cataneo, Associate, Market Sales Partner, BlackRock

Lauren Cataneo

Associate, Market Sales Partner, BlackRock

Lauren Cataneo, Associate, is a Market Sales Partner supporting the NYC Mid Atlantic Region of BlackRock's Retail U.S. Wealth Advisory business. Lauren's responsibilities include providing sales support to the USWA sales distribution teams and client service needs to US Financial Advisors across Open-End Funds, Closed End Funds, iShares ETFs, SMAs and Alternative Products. Lauren joined BlackRock in February of 2022. Prior to BlackRock, Lauren worked at Merrill Lynch as a Client Associate assisting Financial Advisors in handling their books of business. Lauren earned a Bachelor's of Science degree in Finance with a minor in International Business from The Pennsylvania State University in May of 2018. In her free time, Lauren enjoys traveling and spending time with family and friends.

Sponsored by BlackRock

 BlackRock
BlackRock is a global asset manager. We help investors build better financial futures. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. Our founding mission was to establish a firm that thinks differently about managing investment risks to best serve our clients, and this is still at our core today. We challenge businesses to reach higher standards. We use technology to think beyond what’s possible. We provide investment solutions for every need. We aim to simplify a complex world. We help chart paths towards financial health. We are BlackRock, and we are invested in your financial well-being.

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From Transaction to Relationships: Leveraging Emotional Intelligence In Sales
Monday, April 29, 2024
12:00 PM - 1:00 PM ET
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