Inspire or Expire: How to Keep Your Team Motivated and Connected

Carissa currently leads the Deliver organization for Janssen. She is accountable for the end-to-end delivery of all Janssen products and ensures that Deliver is integrated into end-to-end processes, driving critical connections between the Deliver organization, JSC and Janssen commercial leadership.  Previously, Carissa served as the Head of the Value Optimizer & Late-Stage platform in the JSC Value Chain Management (VCM) organization.  She was responsible for the strategic oversight and sustainable supply chain management of the value optimized and late-stage commercial products.  Carissa joined JSC in 2017 from the Dow Chemical Company where she was the Global Integrated Supply Chain Director of the Home & Personal Care business. She has acquired more than 15 years of end-to-end, global supply chain experience across Make, Source, Plan & Deliver. Carissa earned a Bachelor of Science in Chemical Engineering from the Pennsylvania State University and a Master of Business Administration from Drexel University. 

Kristyn Harkins is a Supply Chain professional with 20 years of experience. In her career at Johnson & Johnson (J&J), Kristyn has worked across the Supply Chain pillars of Plan, Source, Make & Deliver and in multiple business sectors, including Consumer Products and Medical Devices. She has held leadership roles in Customer Logistics, Transportation, Analytics, Planning, Sourcing, External Manufacturing, Strategy Deployment & Supply Chain Customer Solutions. Kristyn is currently the Vice President, Engineering & Property Services and Global Real Estate Governance. In this role, Kristyn leads a team that is responsible for caring for our J&J homes across the Americas region, providing end to end leadership and management of J&J’s building footprint and delivering innovative workplace solutions, reliable facility services and flawless project execution. Kristyn holds a BS in Business Logistics from The Pennsylvania State University and an MBA from Rutgers University. She is a certified Six Sigma Black Belt and was recognized in 2019 with a TWIN (Tribute to Women in Industry) Award. Throughout her career, Kristyn has fostered a passion for developing future talent, and she is currently the global Credo champion for the E&PS organization. She has served as the liaison for J&J with the Penn State Center for Supply Chain Research for the past three years and is an Advisory Board member for the 2020/2021 term.

Wanda Shoer currently holds the position of Head, Strategic Business Operations, Global Development. Wanda brings 20 years of experience in business operations, talent management, and learning. She has a track record of delivering business solutions and building effective partnerships across sectors and functions.  Most recently, she served as Global Head, IPV Strategy Realization where she played a critical role in delivering a new operating model. Prior to that, Wanda held the position of Strategy and Operations Support Leader for Global Medical Safety. Wanda joined Johnson & Johnson in 2012 as a Director in Global Talent Management and held several roles leading enterprise-wide initiatives aimed at enhancing employee experience and delivering operational excellence globally. Prior to joining J&J, she worked across multiple industries in Human Resources, IT, and Talent Development. She spent 10 years both in-house and consulting on organizational change and process improvement in the pharmaceutical and investment banking industries. Wanda holds a BA in Italian Studies and Economics from Wheaton College and an MBA from Simmons University. In her free time, she enjoys reading, fitness, and spending time with her husband and two children. Additionally, Wanda serves on the Latino Advisory Council for the Robert Wood Johnson University Hospital in Somerset, NJ and is an active member of the Latinx community, supporting various organization through community building, mentoring, and educational programming.