The mortgage industry is often seen as one that requires a finance degree or years of prior experience. In reality, many of the skills that make someone effective in this field come from retail, customer service, and other client-facing backgrounds.
In this session, Jess Podlofsky, Director of Sales Enablement at Zillow Home Loans, will talk through what it looks like to build a mortgage career from a non-traditional starting point. She'll cover what transferable skills matter most, how the licensing process works when an employer supports you through it, and what a realistic career path in mortgage origination looks like from day one.
This is a practical, honest conversation for people curious about the mortgage industry but unsure if they qualify. If you have experience in sales, customer service, or a client-facing role and have been wondering whether mortgage is a realistic next move, this session is for you.
Topics we'll cover:
What mortgage employers look for beyond a finance background
How the SAFE licensing process works and what employer support looks like
What a mortgage support role involves day to day and where it leads
How to assess whether this career move fits your goals
This event will be recorded and posted here following the event. We'll also email the recording directly to everyone who registers. By registering, you agree to share your email and profile information with the participating company.
Want to attend but can’t make the webinar date work? No problem! Register anyway and we’ll send you the recording for you to watch on your own time.
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Jess Podlofsky is Director of Sales Enablement at Zillow Home Loans, where she oversees the onboarding and development program for new mortgage talent. Her work centers on building scalable programs that strengthen sales capability, develop future leaders, and prepare people for long-term success in mortgage. She’s especially passionate about creating opportunities for people to grow into careers they may not have initially considered. Jess lives in Philadelphia with her husband, son, and two dogs


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