AI Senior Manager, AI Engineering

"I can be myself at work."

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

"I can influence my income."

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life."

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

"I can succeed as the AI Senior Manager, AI Engineering."

As the AI Senior Manager for AI Engineering, you will help translate Capital Group's AI-first operating model into practical transformation across investment systems. Reporting to the AI Engineering Director, you will lead teams focused on smart automation, AI-enabled design, agentic delivery patterns, and measurable operational improvement.

This role is hands-on and execution oriented. You will partner with product, engineering, operations, data, architecture, cybersecurity, risk, and compliance teams to identify high-value opportunities, deliver manageable MVPs, and scale human-plus-agent capabilities that reduce manual work, improve straight-through processing, strengthen exception management, and increase delivery quality.

"I am the person Capital Group is looking for."

You are an engineering leader who enjoys turning strategy into working solutions. You combine analysis, AI engineering, automation, platform thinking, and disciplined delivery management. You are comfortable leading managers, engineers, automation specialists, and partner teams through ambiguity while maintaining strong controls for security, privacy, compliance, and responsible AI.

• Lead AI engineering teams that design, build, and scale AI-enabled business solutions across investment systems.
• Translate target operating model priorities into delivery plans, team backlogs, MVP scopes, operating rhythms, and measurable outcomes.
• Partner with business and technology stakeholders to identify workflow pain points, automation candidates, agent insertion opportunities, and data dependencies.
• Deliver smart automation and human-plus-agent patterns that improve cycle time, straight-through processing, exception handling, resiliency, and user experience.
• Guide engineering teams on practical use of generative AI, agentic AI, orchestration, retrieval-augmented generation, evaluations, observability, guardrails, and reusable delivery patterns.
• Embed responsible AI practices, human-in-the-loop controls, auditability, traceability, secure access, data controls, and operational guardrails into delivery from the start.
• Develop managers, senior engineers, workflow analysts, automation specialists, and domain-savvy technologists while strengthening a one-team culture across Charlotte and global hubs.
• Communicate progress, risks, dependencies, and business value clearly to the AI Engineering Director, peer leaders, product partners, and senior stakeholders.

Qualifications

• 8+ years of enterprise technology experience, including 3+ years leading teams or programs across AI engineering, process transformation, data engineering, platform engineering, testing, or investment systems technology.
• 5+ years of proven people leadership experience building, coaching, and leading high-performing engineering teams, including engineers, managers, automation specialists, workflow analysts, and cross-functional delivery teams.
• Experience delivering AI-enabled workflow solutions, business process modernization, or human-plus-agent operating patterns in a complex enterprise environment.
• Strong understanding of investment systems, financial services workflows, regulated processes, or equivalent mission-critical enterprise domains.
• Working knowledge of generative AI, agentic AI, orchestration, RAG, prompt patterns, evaluations, observability, guardrails, automation platforms, APIs, and modern engineering practices.
• Experience partnering with data, platform, architecture, cybersecurity, risk, legal, compliance, business operations, and product teams to deliver secure and scalable solutions.
• Demonstrated ability to translate ambiguous business needs into practical MVPs, execution plans, team priorities, measurable outcomes, and adoption plans.
• Ability to communicate clearly with senior stakeholders while staying close to execution details, risks, dependencies, and delivery health.
• Bachelor's degree in computer science, Data Science, Artificial Intelligence, Engineering, Information Systems, Business Technology, or a related field; advanced degree or relevant cloud, AI, automation, data, quality, or security certifications preferred.
• Demonstrated ownership of a portfolio of applications and solutions, including accountability for their roadmap, stability, lifecycle management, and continuous improvement.

"I can apply in less than 4 minutes."

You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

"I can learn more about Capital Group."

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Charlotte Base Salary Range: $187,016-$317,927

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.