2 jobs for "Client Service Associate"

Strategy Associate - Global Client Policies

At TikTok - New York

Posted on Apr 23

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Strategy Associate - Global Client Policies

At TikTok - Toronto

Posted on Apr 16

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TikTok

Strategy Associate - Global Client Policies

New YorkOperations$108,000 – $151,200Posted Apr 23, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

The Monetization Strategy & Operations organization provides business critical insights using analytics and financial modeling, ensures cross-functional alignment of goals and execution, and helps teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early-stage ideas into future-growth initiatives.

As the expert in global monetization policy, the candidate will work closely with the regional MSO teams and senior leadership to investigate policy needs, design policy tactics& solutions, forecast policy risks, and control the progress of project implementation. Fully responsible for the design and implementation of global policies.

Responsibilities:
- According to business development needs, deep dive into client development policies to accelerate client onboarding and scaling.
- Design policies to ensure clients are matched with the optimal level of service, enabling health client segmentation and efficient resource management
- Measure and track business performance, capable of generating business analysis and reporting independently, analyze business market performance, and conduct regular strategic assessments.
- Work closely with regional leadership teams, be responsible for key project plans designing and management, and be the owner of policy implementation

Qualifications

Minimum Qualifications:
- 3+ years or more experience in in Sales Operations management or Strategy or digital advertising experience preferred
- Fluency in written and spoken Chinese is needed to manage and support stakeholders in China market

Preferred Qualifications:
- Excellent critical thinking ability, able to quickly identify problems and propose solutions
- Good communication skills and collaboration, strong XFN coordination, and a proactive style of doing things.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $108000 - $151200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- 3+ years or more experience in in Sales Operations management or Strategy or digital advertising experience preferred
- Fluency in written and spoken Chinese is needed to manage and support stakeholders in China market

Preferred Qualifications:
- Excellent critical thinking ability, able to quickly identify problems and propose solutions
- Good communication skills and collaboration, strong XFN coordination, and a proactive style of doing things.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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