11 jobs for "TikTok Shop - Site Operations Manager"

TikTok Shop - Site Operations Manager

At TikTok - Carol Stream

Posted on May 5

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TikTok Shop - Site Operations Manager

At TikTok - Fontana

Posted on May 1

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TikTok Shop - Site Operations Manager

At TikTok - Houston

Posted on May 1

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TikTok Shop - Site Operations Manager

At TikTok - Buford

Posted on Apr 30

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TikTok Shop - Sorting Equipment Implementation & Operations Manager, Sort Centers

At TikTok

Posted on Nov 4

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TikTok Shop - CBT Operations & Seller Operations Manager - UK

At TikTok - London

Posted on Sep 7

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TikTok Shop - GTL Logistics - Project Manager - Indonesia

At TikTok - Jakarta Utara

Posted on Jul 16

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TikTok Shop - Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center

At TikTok - Fontana

Posted on Jun 23

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TikTok Shop - Experienced Project Manager, Fulfillment Center

At TikTok - Fontana

Posted on Jun 17

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TikTok Shop - Fulfillment Centers Operations Associate, Merchant Support

At TikTok - Middlesex

Posted on Jun 16

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TikTok Shop - Fulfillment Centers Operations Associate, Merchant Support

At TikTok - Carol Stream

Posted on May 1

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TikTok

TikTok Shop - Site Operations Manager

Carol StreamOperationsPosted May 5, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

Team Overview
TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees.

The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.

Responsibilities:
- Manage end to end e-Commerce fulfillment operations including inbounding goods, pick, pack and outbound operations
- Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals
- Responsible for providing strategic and long-term planning inputs including peak season planning
- Drives continuous improvement to optimize operations and improve productivity
- Champion strategic projects that have network-wide impact.
- Leverages cross functional teams and third party service providers to run a world class fulfillment operation and solicit ideas to solve problems
- Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience
- Sets clear goals and expectations for team members, measure performance and provide feedback

Qualifications

Minimum Qualification(s)
- Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience
- 5 years of experience managing third-party logistics providers/vendors
- Strong project management and continuous improvement skills
- Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs
- Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.

Preferred Qualification(s)
- Continuous improvement, Lean Six Sigma, Kaizen experience
- Writing training documents and standard operating procedures

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience
- 5 years of experience managing third-party logistics providers/vendors
- Strong project management and continuous improvement skills
- Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs
- Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.

Preferred Qualification(s)
- Continuous improvement, Lean Six Sigma, Kaizen experience
- Writing training documents and standard operating procedures

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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